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Articles on Community Forum Software Best Practices
Community Forum or Social Media? How to Choose in 2026
Posted September 18, 2014 by Sherman Hsieh
Community forum or social media, which should you invest in first? The three questions that decide it, plus the 2026 platforms for each (Discourse, Circle, Hootsuite, Sprout Social). Read More
Get People Talking: Why An Online Community Matters
Posted August 4, 2014 by Vitaliy V.
While social media offers a number of marketing opportunities for your business, these platforms cannot replace an online community. Here's how they can help you improve product awareness and grow your customer base. Read More
5 Steps to Create a Vibrant Community
Posted August 8, 2013 by Karen Lau
Every company wants an online community that's both unique and vibrant. While choosing the best community forum software for your community is a start, there are lots of other tips and tricks you can use… Read More
How to Enact Operational Change through Social Research
Posted April 22, 2013 by Steve Parker, Jr.
We have written about the importance of social research many times, with its opportunities for proactive customer service and online reputation management. However, the most lucrative aspect of social research is its ability to convert… Read More
4 Best Practices for Building Online Communities
Posted March 7, 2013 by Nathan Rowan
Even CMS provider DotNetNuke admits that “technology is a key enabler of online communities, and yet it cannot alone ensure a successful community.” Online communities can have a high failure rate if they don’t engage… Read More