Posted January 9, 2013 by N. Rowan
Manta is an online network where small businesses connect with other businesses as well as potential customers. More than being a Yelp for small businesses, Manta is trying to positively impact small business revenues by… Read More
Posted December 26, 2012 by Aaron Kesteloot
Videogames are one of the biggest entertainment industries in the world, and their influence can be felt even in the business world. eFood-ERP's Aaron Kesteloot explains how some companies are using gaming logic (gamification solutions)… Read More
Posted December 17, 2012 by Amanda Andonian
Telligent has set out to provide the tools necessary for building and maintaining customer relationships through social communities, not only so organizations can build a better business, but also so that they can better serve… Read More
Posted November 21, 2012 by N. Rowan
Get Satisfaction powers customer engagement through online communities, connecting prospects with customers to create an open two-way dialogue and drive sales. This new generation of social forums allows companies to market directly to their audience… Read More
Posted October 1, 2012 by N. Rowan
Shoutlet is a social media platform that uses intelligent data analysis to help connect companies with their core audience in a non-disruptive but highly targeted manner. Companies can build meaningful relationships with their audience based… Read More
Posted September 5, 2012 by James Sullivan
"Gamification" is the term coined by Bunchball to describe the use of game mechanics to drive user engagement in non-game contexts. We recently sat down with Bunchball founder Rajat Paharia to talk about the origins… Read More
Posted July 24, 2012 by Mark Aspillera
When Newsgator got its start in 2004, it wasn't as an avowed Gold Certified partner of Microsoft with a focus on social solutions for businesses and enterprises. Read More
Posted July 20, 2012 by James Sullivan
Prior to selecting a social network for your business, familiarize yourself with the potential hazards, and use the following tips to facilitate a strong, successful implementation. Read More
Posted July 20, 2012 by Mark Aspillera
Read our wrap-up of the major news items of the week of July 16 - 20, 2012, including announcements from Yahoo, Microsoft, Dropbox, and Windows Azure. Read More
Posted July 3, 2012 by Darlene Lin
Social media has changed the name of the customer service game; companies who want to survive and thrive can no longer simply broadcast their messages to their current and potential customers. Lithium helps brands engage… Read More