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How Manta's Online Community Helps SMBs Connect and Grow

How Manta's Online Community Helps SMBs Connect and Grow

Posted January 9, 2013 by N. Rowan

Manta is an online network where small businesses connect with other businesses as well as potential customers. More than being a Yelp for small businesses, Manta is trying to positively impact small business revenues by… Read More 

Increase Brand Loyalty Through Gamification

Increase Brand Loyalty Through Gamification

Posted December 26, 2012 by Aaron Kesteloot

Videogames are one of the biggest entertainment industries in the world, and their influence can be felt even in the business world. eFood-ERP's Aaron Kesteloot explains how some companies are using gaming logic (gamification solutions)… Read More 

Telligent Transforms Social Communities Across the Enterprise

Telligent Transforms Social Communities Across the Enterprise

Posted December 17, 2012 by Amanda Andonian

Telligent has set out to provide the tools necessary for building and maintaining customer relationships through social communities, not only so organizations can build a better business, but also so that they can better serve… Read More 

How Get Satisfaction Transforms Customer Engagement

How Get Satisfaction Transforms Customer Engagement

Posted November 21, 2012 by N. Rowan

Get Satisfaction powers customer engagement through online communities, connecting prospects with customers to create an open two-way dialogue and drive sales. This new generation of social forums allows companies to market directly to their audience… Read More 

Shoutlet Targets Your Marketing & Increases Engagement with Enterprise Social

Shoutlet Targets Your Marketing & Increases Engagement with Enterprise Social

Posted October 1, 2012 by N. Rowan

Shoutlet is a social media platform that uses intelligent data analysis to help connect companies with their core audience in a non-disruptive but highly targeted manner. Companies can build meaningful relationships with their audience based… Read More 

How Bunchball Uses Gamification to Motivate Your Workforce

How Bunchball Uses Gamification to Motivate Your Workforce

Posted September 5, 2012 by James Sullivan

"Gamification" is the term coined by Bunchball to describe the use of game mechanics to drive user engagement in non-game contexts. We recently sat down with Bunchball founder Rajat Paharia to talk about the origins… Read More 

NewsGator Fills Enterprise Social Gap for Microsoft Sharepoint

NewsGator Fills Enterprise Social Gap for Microsoft Sharepoint

Posted July 24, 2012 by Mark Aspillera

When Newsgator got its start in 2004, it wasn't as an avowed Gold Certified partner of Microsoft with a focus on social solutions for businesses and enterprises. Read More 

Tips for Implementing an Enterprise Social Platform

Tips for Implementing an Enterprise Social Platform

Posted July 20, 2012 by James Sullivan

Prior to selecting a social network for your business, familiarize yourself with the potential hazards, and use the following tips to facilitate a strong, successful implementation. Read More 

Business Software Week in Review: Week of July 16-20, 2012

Business Software Week in Review: Week of July 16-20, 2012

Posted July 20, 2012 by Mark Aspillera

Read our wrap-up of the major news items of the week of July 16 - 20, 2012, including announcements from Yahoo, Microsoft, Dropbox, and Windows Azure. Read More 

How Lithium Helps Brands Engage with Social Customers

How Lithium Helps Brands Engage with Social Customers

Posted July 3, 2012 by Darlene Lin

Social media has changed the name of the customer service game; companies who want to survive and thrive can no longer simply broadcast their messages to their current and potential customers. Lithium helps brands engage… Read More