Posted April 15, 2015 by Kristin Crosier
Large companies have unique challenges, and they need more robust solutions to handle operations. CRM software is one such area where enterprises can better excel with systems designed for their more expansive needs. Review our… Read More
Posted March 11, 2015 by Robert Cecchi
The time has come to make a decision: sales force automation (SFA) or customer relationship management (CRM). See how the two match up in this head-to-head of SFA vs CRM. Read More
Posted January 28, 2015 by Boris D.
Social CRM enables companies to better listen and engage with customers through popular social channels. The truth is that a social CRM tool can be really useful for your promotional efforts -- if you know… Read More
Posted November 26, 2014 by Sheldon Smith
CRM tools will continue to evolve over the next two years as companies make long-term investments in customer care. Through 2016, expect to see features like digital disruption and brand journalism play a role in… Read More
Posted November 18, 2014 by Jacob Morgan
Working with Microsoft Dynamics is a lot like dining at your local go-to restaurant: it adequately satisfies your cravings, but you can’t help but wonder if there might be a better alternative out there. The… Read More
Posted November 13, 2014 by Gareth Cartman
CRM evolves continues to evolve, and as with any form of evolution, there are things we don't need - aspects ofCRM systems that have simply fallen by the wayside. Let's look at three outdated CRM… Read More
Posted October 1, 2014 by Kiri Picone
The best CRM for insurance companies is easy to use and adopt. We uncover 5 of the top solutions your insurance agents will love using. Read More
Posted September 16, 2014 by Kiri Picone
Buying real estate-specific CRM software for your business can improve communication between agents and buyers, reduce redundant processes and help your agency close more deals. Read More
Posted July 15, 2014 by Kiri Picone
While car dealerships can get by with tweaking a CRM solution to fit their needs, many businesses opt for an automotive-specific CRM solution. Here are the top automotive CRM solutions your business should consider. Read More
Posted July 3, 2014 by Kiri Picone
Comparing top CRM software vendors is a bit like matching David against Goliath, or huge vendors like Salesforce against emerging solutions like UserVoice. Here’s a comprehensive look at the Davids and Goliaths from the top… Read More