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Articles on CRM
Small Business CRM Software Key Features
Posted March 19, 2012 by Darlene Lin
Small business CRM makes it easy for companies to reap the benefits of CRM, without the cost and complexity of enterprise-scale systems. With small business CRM, small and mid-sized firms, as well as separate business… Read More
The Top On-Premise CRM Vendors
Posted February 24, 2012 by Darlene Lin
In spite of the increasingly loud “buzz” surrounding hosted or on-demand software solutions (also commonly referred to as software as a service, or SaaS), the demand for on-premise customer relationship management (CRM) applications has remained… Read More
Top 5 CRM Products
Posted February 24, 2012 by Darlene Lin
Customer relationship management (CRM) is one of those buzzwords you have likely heard so many times that it has lost its initial punch. This is unfortunate as CRM products can lend considerable value to your… Read More
A Check on Affordability and Features for Small Business CRM
Posted February 23, 2012 by George Middleton
Small business CRM systems are now a viable option for SMBs that need better CRM tools to manage customer relationships. Before choosing a solution, consider features and affordability. Read More
Top 5 ERP CRM Providers
Posted February 21, 2012 by Darlene Lin
Enterprise resource planning (ERP) solutions are designed to improve key back office business activities, while customer relationship management (CRM) applications were created to enhance front-office functions including sales, marketing, and service and support. It’s only… Read More
What Should a Small Business Look for in a CRM Solution?
Posted February 8, 2012 by Daniel Patel
There are a few important factors that a small business should consider before selecting a CRM solution that they will be using for quite some time. The requirements and expectations that small businesses have of… Read More
What to Do before You Start CRM Software Negotiations
Posted February 8, 2012 by Daniel Patel
While cost is a crucial factor in any CRM software purchasing decision, price negotiations should be the very last step in the selection process. Before you begin negotiating your CRM software deal, you need to… Read More
What to Look for When Choosing a Mobile CRM Solution
Posted February 8, 2012 by Daniel Patel
There’s no denying that tremendous value can be derived through the implementation of mobile CRM. But, choosing the right solution can be a challenge. What should you look for when purchasing a mobile CRM application?… Read More
5 Reasons CRM Gives SMBs A Competitive Edge
Posted October 9, 2008 by John Harrison
CRM increases efficiency and reduces overhead costs, while helping SMBs build stronger and profitable relationships with existing and prospective clients. Read More