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Articles on CRM
Don't Use Stone Age CRM: Top 3 Features Your CRM Tools Must Have Today
Posted January 10, 2013 by Ashley Dotterweich
Implementing CRM software is a great way to get a grip on customer relations and give your business a boost across sales, customer service and all-around organization. But when your software is loaded up with… Read More
Forget About CRM: Yesware Can Fix Your Broken Sales Processes
Posted December 24, 2012 by Mark Aspillera
While many fully-featured CRM products like Salesforce CRM offer extensive functionality, Yesware contends that the majority of it is locked up at the executive and managerial levels. Founder and CEO Matthew Bellows talked to us… Read More
Contactually: Social CRM That Works Right in Your Inbox
Posted November 14, 2012 by Mark Aspillera
With the amount of complexity that's going into CRM systems these days, it's easy to lose sight of the segment's original purpose: to help an organization keep track of its customer relationships. Contactually, a cloud-based… Read More
ClaritySoft Brings CRM Back to Its Roots
Posted October 24, 2012 by James Sullivan
CRM software is rapidly evolving to reflect trends like social and cloud, but when it comes to making sales nothing is more important than solid core CRM functionality. This is the philosophy of ClaritySoft CEO… Read More
Batchbook: Helping Small Businesses Grow with Social CRM
Posted August 27, 2012 by Nathan Rowan
BatchBlue's Batchbook is a small business CRM solution designed for smaller-scale companies. A co-founder of the Small Business Web, a non-profit for open API start-ups, CEO Pamela O'Hara believes all software should be open and… Read More
Workbooks CRM Delivers a Complete View of Business in the Cloud
Posted August 19, 2012 by Darlene Lin
Workbooks CEO John Cheney discusses how Workbooks helps SMEs gain a complete view of their business, why CRM projects fail, and how Workbooks sets itself apart from other cloud CRM offerings. Read More
Deep Dive into Nimble Social CRM
Posted August 16, 2012 by Darlene Lin
n our Nimble Q&A, CEO Jon Ferrara shared his insights about how social media has transformed customer relationships and how Nimble empowers this new paradigm of CRM. In this Deep Dive, take a closer look… Read More
Top CRM Software for Nonprofit Organizations
Posted August 9, 2012 by Darlene Lin
No matter what type of business or industry, if you deal with clients and customers, chances are a CRM system can help you better manage your customer relationships. Nonprofit organizations have unique needs that demand… Read More
Mobile Business Apps: Base CRM Review
Posted June 8, 2012 by Amanda Andonian
Running a business efficiently and effectively is a tall order when your workforce consists of you and a few others, especially when a lot of business software out there is built for large teams and… Read More
Enterprise Software Companies to Watch - Pipedrive
Posted May 15, 2012 by Nathan Rowan
CRM software providers operate in a crowded market that consists of a handful of big players like Salesforce.com competing against many smaller solutions that offer different takes on a proven model. Enter Pipedrive, a software… Read More