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Articles on CRM
Traditional CRM vs. Donor Management Software: Why the Differences Matter
Posted October 7, 2013 by Kiri Picone
Upon first glance, traditional customer relationship management (CRM) software and nonprofit donor management software seem to be synonymous. While traditional CRM solutions might sustain operations for a short time, it’s not a long-term solution. Donor… Read More
Which Real Estate CRM Should I Choose?
Posted October 1, 2013 by Matthew Collis
There are a number of considerations to think about when in the market for a real estate CRM. Perhaps you’re currently using a system that’s hard to use or too complex or maybe you don’t… Read More
From the Community: What's the Best-Rated CRM?
Posted September 13, 2013 by Kristin Crosier
This week’s community question featured in our From the Community blog series comes from William D C, who asked, “What’s the best-rated CRM?” Our top-rated CRM software comparison list includes Salesforce.com Sales Cloud, Microsoft Dynamics… Read More
The No-Cost Office, Part 4: 5 Free CRM Solutions You'll Actually Want to Use
Posted July 17, 2013 by Mark Aspillera
CRM, the tool for keeping track of sales leads and existing clients has been at the forefront of many of the trends that have swept business software from cloud hosting to mobile app extensions to… Read More
6 Sales Tools to Hack Your CRM
Posted May 14, 2013 by Ashley Dotterweich
There’s no way around it- there’s no such thing as the perfect CRM software. Yet jumping to a new CRM system can be a hassle. With these 6 sales tools, you can can hack your… Read More
Score More Leads by Integrating CRM into your CMS
Posted February 26, 2013 by Ashley Dotterweich
If you've got a website then you've got a content management system to manage it, and if you have customers you probably use a customer relationship management software to keep track of them. CRM and… Read More
Don't Use Stone Age CRM: Top 3 Features Your CRM Tools Must Have Today
Posted January 10, 2013 by Ashley Dotterweich
Implementing CRM software is a great way to get a grip on customer relations and give your business a boost across sales, customer service and all-around organization. But when your software is loaded up with… Read More
Forget About CRM: Yesware Can Fix Your Broken Sales Processes
Posted December 24, 2012 by Mark Aspillera
While many fully-featured CRM products like Salesforce CRM offer extensive functionality, Yesware contends that the majority of it is locked up at the executive and managerial levels. Founder and CEO Matthew Bellows talked to us… Read More
Contactually: Social CRM That Works Right in Your Inbox
Posted November 14, 2012 by Mark Aspillera
With the amount of complexity that's going into CRM systems these days, it's easy to lose sight of the segment's original purpose: to help an organization keep track of its customer relationships. Contactually, a cloud-based… Read More
ClaritySoft Brings CRM Back to Its Roots
Posted October 24, 2012 by James Sullivan
CRM software is rapidly evolving to reflect trends like social and cloud, but when it comes to making sales nothing is more important than solid core CRM functionality. This is the philosophy of ClaritySoft CEO… Read More