Posted February 21, 2012 by Darlene Lin
Enterprise resource planning (ERP) solutions are designed to improve key back office business activities, while customer relationship management (CRM) applications were created to enhance front-office functions including sales, marketing, and service and support. It’s only… Read More
Posted February 8, 2012 by Daniel Patel
There are a few important factors that a small business should consider before selecting a CRM solution that they will be using for quite some time. The requirements and expectations that small businesses have of… Read More
Posted February 8, 2012 by Daniel Patel
While cost is a crucial factor in any CRM software purchasing decision, price negotiations should be the very last step in the selection process. Before you begin negotiating your CRM software deal, you need to… Read More
Posted February 8, 2012 by Daniel Patel
There’s no denying that tremendous value can be derived through the implementation of mobile CRM. But, choosing the right solution can be a challenge. What should you look for when purchasing a mobile CRM application?… Read More
Posted October 9, 2008 by John Harrison
CRM increases efficiency and reduces overhead costs, while helping SMBs build stronger and profitable relationships with existing and prospective clients. Read More