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Behind the Software Q&A with Vanilla Forums CEO Luc Vezina

Behind the Software Q&A with Vanilla Forums CEO Luc Vezina

Posted January 28, 2014 by Kiri Picone

With a modern user interface, social integration and robust mobile access, Vanilla Forums is changing the face of community forum software for the better. Despite the potential setbacks caused by new social trends, Vanilla has… Read More 

The Best-Value Community Forum Platform

The Best-Value Community Forum Platform

Posted December 12, 2013 by Kiri Picone

Today’s forum platforms offer numerous features that help you focus on what matters most---your customers---and we’re here to make sure you find a comprehensive platform that doesn’t break the bank. Keeping in mind functionality and… Read More 

5 Essential Community Forum Platform Features

5 Essential Community Forum Platform Features

Posted May 23, 2013 by Michael Tauscher

In the SaaS era, leaders in forum development have emerged wielding tools that turn plaintext discussion into marketable, reusable content. Organizing a community’s contributions into a content matrix is only the beginning, since developers continually… Read More 

Behind the Software with Bloomfire CEO Craig Malloy

Behind the Software with Bloomfire CEO Craig Malloy

Posted May 1, 2013 by Deniz Kuypers

Bloomfire knows the value of content. The top community forum software company allows you to build an online community and engage with your colleagues and customers through knowledge sharing. We sat down with Craig Melloy,… Read More 

How Manta's Online Community Helps SMBs Connect and Grow

How Manta's Online Community Helps SMBs Connect and Grow

Posted January 9, 2013 by Deniz Kuypers

Manta is an online network where small businesses connect with other businesses as well as potential customers. More than being a Yelp for small businesses, Manta is trying to positively impact small business revenues by… Read More 

How Get Satisfaction Transforms Customer Engagement

How Get Satisfaction Transforms Customer Engagement

Posted November 21, 2012 by Deniz Kuypers

Get Satisfaction powers customer engagement through online communities, connecting prospects with customers to create an open two-way dialogue and drive sales. This new generation of social forums allows companies to market directly to their audience… Read More 

How Lithium Helps Brands Engage with Social Customers

How Lithium Helps Brands Engage with Social Customers

Posted July 3, 2012 by Darlene Lin

Social media has changed the name of the customer service game; companies who want to survive and thrive can no longer simply broadcast their messages to their current and potential customers. Lithium helps brands engage… Read More