Remedy 9 is ITSM software available as either a complete suite or in functionality-specific packages for service desk, service optimization or service innovation purposes. The platform is available via any internet-enabled devices via native mobile apps, is equipped with embedded ITIL v3 processes and includes an Innovation Suite that provides users with a portfolio of intuitive drag-and-drop designer tools.
BMC Software Mobile Device Management makes it easy to handle your mobile devices, security, and content.
BMC provides IT management software including vendor management, cloud design, job scheduling, IT analytics, and mainframe capacity planning.
TrueSight Operations Management is end-to-end system performance monitoring and event management software designed assist IT teams correlate, analyze and prioritize even data. The platform identifies application and infrastructure issues, notifies users when infrastructure metrics fall outside of normal parameters, and is equipped with problem-cause analysis tools designed to enable users to understand underlying causes.
BMC BladeLogic Client Automation is an integrated and automated solution built to configure and maintain end user systems, applications and operating systems.
BladeLogic Server Automation is IT asset and digital enterprise management software that enables users to provision, configure, patch and maintain physical, virtual and cloud environments. The platform is equipped with threat remediation tools that link vulnerabilities to identified patches as well as creates remediation plans.
BMC Atrium CMDB is IT infrastructure software designed to support the entire IT organization within a company including service support, mainframe and cloud. The platform enables users to automate repetitive tasks, provides insight into change dependencies and maintains accessible views of all parameters.
To excel in an increasingly competitive business environment, organizations need to automate business processes wherever possible.
Track-It! is IT help desk software that provides users with help desk automation tools and knowledge base management. The platform is equipped with a keyword searchable known issue repository, efficiency tracking tools and allows users to leave IT team feedback for technician work reviews and resource justification and management purposes.
FootPrints Service Core is IT service and asset management software that enables users to configure end-to-end business services and integrates with other systems such as BMC Client Management, Active Directory and SQL Database. The platform is designed to automate service delivery and routine tasks, works to improve employee satisfaction and IT team reputation, and requires little-to-no technical skills.