Contact vendor directly for pricing information.
Product is available as either a SaaS solution or as an on-premise solution.
Vendor works with multinational, enterprise and mid-sized customers.
O2, Orange, Florida Hospital, Vodafone, EatOn
Remedy 9 is ITSM software available as either a complete suite or in functionality-specific packages for service desk, service optimization or service innovation purposes. The platform is available via any internet-enabled devices via native mobile apps, is equipped with embedded ITIL v3 processes and includes an Innovation Suite that provides users with a portfolio of intuitive drag-and-drop designer tools.
The suite facilitates self-service practices, enables users to create change requests via guided questions and on-screen wizards, and is equipped with automated collision detection and impact analysis tools. Additionally, the platform enables users to plan changes across the entire enterprise, and includes built-in social and collaboration tools designed with context-aware insights.
BMC Software was founded in 1980 and is headquartered in Houston, Texas.