ERP
What ERP Software Do Australian Businesses Use? 2026 Data and Trends
Last updated: 6 October 2026 · Independent buyer’s guide · We do not sell rankings or coverage.
Most Australian businesses do not run ERP software at all. The Australian Bureau of Statistics (ABS) found that 2.9% of businesses used enterprise resource planning software in 2024–25, rising to 14.8% of businesses with 20 to 199 staff and 44.6% of businesses with 200 or more staff. Smaller firms mostly run accounting software such as Xero, which reported 2.1 million Australian customers in March 2026, or MYOB. In the mid-market, the systems Australian buyers most often shortlist are Oracle NetSuite, Microsoft Dynamics 365 Business Central, MYOB Acumatica, SAP Business One, Pronto Xi and Odoo. No public, dated source gives vendor market shares for Australian ERP, so the right system for you depends on your size, industry and payroll needs rather than on a league table.
Key takeaways
- ERP is a mid-sized and large business tool in Australia. ABS data for 2024–25 shows 1.1% use among businesses with 0 to 4 staff, compared with 44.6% among businesses with 200 or more staff.
- Mining (15.9%) and wholesale trade (10.0%) have the highest ERP use of any industry, while construction (0.8%) has one of the lowest.
- Cloud technology is now close to universal for larger businesses: 90.3% of businesses with 20 to 199 staff used it in 2024–25.
- Xero is the largest accounting platform with published Australian numbers (2,101,000 customers at 31 March 2026). No ERP vendor publishes an Australian customer count that we could find.
- Review-site scores are global, not Australian, and should be read alongside review volume. On G2, NetSuite has the most ERP reviews (4,814) and Acumatica holds one of the higher scores (4.4).
- Use the data to set your expectations, then shortlist on Australian payroll, GST and BAS handling, and partner capacity in your state.
This article covers Australia only. For worldwide figures on ERP adoption, budgets and project outcomes, see our global ERP statistics page.
How many Australian businesses use ERP software?
The most reliable public measure of ERP use in Australia is the ABS Business Characteristics Survey, published as Characteristics of Australian Business. The 2024–25 edition, released on 25 June 2026, asked businesses which information and communication technologies they used during the year ended 30 June 2025. ERP was one of the options listed.
The result depends heavily on business size. Across all businesses, 2.9% reported using ERP software. That figure is pulled down by the very large number of micro businesses, which make up most of the Australian economy. Among businesses with 200 or more staff, the figure was 44.6%.
| Business size (staff) | Used ERP software | Used CRM software | Used cloud technology |
|---|---|---|---|
| 0 to 4 | 1.1% | 11.6% | 68.5% |
| 5 to 19 | 3.1% | 23.8% | 77.7% |
| 20 to 199 | 14.8% | 42.6% | 90.3% |
| 200 or more | 44.6% | 62.8% | 92.7% |
| All businesses | 2.9% | 17.7% | 72.8% |
Source: ABS, Characteristics of Australian Business 2024–25, Table 2 (selected ICTs used by the business, year ended 30 June 2025), released 25 June 2026.
To put those percentages into business numbers, the ABS counted 68,325 actively trading businesses with 20 to 199 employees and 5,366 with 200 or more employees at 30 June 2026. Applying the survey percentages to those counts suggests roughly 10,000 ERP-using businesses in the 20 to 199 band and roughly 2,400 in the 200-plus band. This is our own arithmetic across two ABS datasets with different reference dates and scopes, so treat it as an order-of-magnitude indication rather than an official count.
The ABS also notes that the question asks whether a technology was used, not how extensively. A business running a full ERP suite and a business using one ERP module would both answer yes.
ERP use by industry in Australia
Industry matters almost as much as size. Businesses that hold stock, run plant and equipment, or move goods through a supply chain are the most likely to use ERP. Service industries and construction, where job-costing and field-service tools often take the place of ERP, sit at the bottom of the table.
| Industry (all business sizes) | Used ERP software | Used EDI |
|---|---|---|
| Mining | 15.9% | 13.9% |
| Wholesale trade | 10.0% | 18.9% |
| Electricity, gas, water and waste services | 8.2% | 9.0% |
| Financial and insurance services | 5.1% | 9.9% |
| Manufacturing | 4.9% | 15.3% |
| Information media and telecommunications | 4.3% | 11.8% |
| Retail trade | 4.1% | 13.5% |
| Professional, scientific and technical services | 3.9% | 6.1% |
| Transport, postal and warehousing | 3.6% | 8.9% |
| Agriculture, forestry and fishing | 1.3% | 9.1% |
| Construction | 0.8% | 9.6% |
Source: ABS, Characteristics of Australian Business 2024–25, Table 2, released 25 June 2026. Selected industries shown.
These industry figures include micro businesses, so they understate ERP use among mid-sized firms in each sector. A wholesale distributor with 80 staff is far more likely to run ERP than the 10.0% figure implies. The ABS publishes industry and size breakdowns separately, not combined, in this table.
Wholesale trade stands out because it combines relatively high ERP use with the highest EDI use of any industry (18.9%). If you supply major retailers, EDI support is a practical requirement, and our guide to ERP for wholesale distribution in Australia covers how the main systems handle it.
How the picture has changed since 2021–22
The previous comparable ABS survey covered the year ended 30 June 2022 and was released on 22 June 2023. Comparing the two editions shows rapid growth in cloud and AI use, and a lower reported rate of ERP use.
| Measure (share of businesses) | 2021–22 | 2024–25 |
|---|---|---|
| Used ERP, all businesses | 4.5% | 2.9% |
| Used ERP, 20 to 199 staff | 18.6% | 14.8% |
| Used ERP, 200 or more staff | 63.3% | 44.6% |
| Used cloud technology, all businesses | 59.1% | 72.8% |
| Used CRM software, all businesses | 17.2% | 17.7% |
| Used artificial intelligence, all businesses | 1.4% | 12.1% |
Sources: ABS, Characteristics of Australian Business 2021–22, Table 1 (released 22 June 2023), and 2024–25, Table 2 (released 25 June 2026).
We would be cautious about reading the ERP figures as a decline. The 2024–25 survey is the first produced under the ABS’s redeveloped biennial approach, the question measures use rather than depth of use, and businesses that now run finance, inventory and CRM as separate cloud applications may no longer describe what they use as ERP.
The ABS kept the same response option in both surveys. The data cubes for 2021–22 and 2024–25 both label it “Enterprise Resource Planning software (ERP)”. The ABS did, however, rewrite the glossary definition. The 2021–22 methodology describes ERP as a modular software system that integrates the main functional areas of a business, with examples covering financial operations, human resources, production and distribution, and orders and inventory. The 2024–25 methodology describes it as a system that integrates and automates core business functions, such as finance, human resources, procurement and reporting.
Other parts of the survey changed as well. The list of technologies that businesses chose from is different: the 2021–22 table included cyber security software, virtual reality and blockchain, while the 2024–25 table drops those items and adds extended reality. The 2024–25 survey was collected online only, whereas the 2021–22 survey also used mail-out forms. The 2024–25 methodology does not include a break-in-series note for ERP or an estimate of how these changes affected the figure, so the size of any effect is not published.
The cloud figures are more clear-cut. In 2021–22, 53.1% of businesses paid for cloud computing services, and 81.5% of those used it for finance or accounting software. Cloud accounting was already the norm before the latest survey, which is why many Australian ERP projects now start from Xero or MYOB data rather than from an on-premise system.
Two research firms publish headline estimates of the Australian ERP market, and their figures differ widely because they measure different things. IBISWorld estimates that revenue for the Enterprise Resource Planning Software Developers industry in Australia reached AUD 4.8 billion in 2024–25, after annualised growth of 14.0% over the previous five years. That report was published in July 2024, so the 2024–25 figure was a forecast at the time of publication. Industry revenue counts what businesses classified to that industry earn, which is not the same as what Australian organisations spend on ERP software.
Expert Market Research puts the Australian ERP market at AUD 2.90 billion in 2025 and forecasts AUD 11.94 billion by 2035, a compound annual growth rate of 15.2%. Its report page was last updated on 11 April 2026. Each figure is one firm’s estimate from a paid report whose method is not public, and both firms sell those reports. We show them for context only, and we would not use either to judge whether ERP suits your business.
What ERP software do Australian businesses use?
No vendor-neutral source publishes how many Australian businesses run each ERP system. The best public evidence is what each vendor says about itself, and most ERP vendors publish global figures only. The table below lists what we could find, with the date or check date for each figure.
| Vendor and product | Published customer figure | Scope | Date |
|---|---|---|---|
| Xero (accounting, not ERP) | 2,101,000 customers | Australia | At 31 March 2026 |
| MYOB (all products) | “Hundreds of thousands of organisations” since 1991 | Australia and New Zealand | No date shown; checked 6 October 2026 |
| Oracle NetSuite | 44,000+ customers | Global | No date shown; checked 6 October 2026 |
| Microsoft Dynamics 365 Business Central | 50,000 companies | Global | No date shown; checked 6 October 2026 |
| Pronto Software (Pronto Xi) | More than 1,700 businesses | Global and local | No date shown; checked 6 October 2026 |
| MYOB Acumatica | Not published | n/a | Checked 6 October 2026 |
| SAP Business One | Not published on SAP’s Australian product page | n/a | Checked 6 October 2026 |
| Odoo | 951 customer references listed for Australia (references, not total customers) | Australia | No date shown; checked 6 October 2026 |
Two conclusions follow from this table. First, Xero’s Australian base is large enough that a high proportion of Australian ERP buyers will be moving from Xero, MYOB or a similar accounting platform. Xero added 165,000 net Australian customers in the year to 31 March 2026, and its FY26 results release says it is launching a higher-tier plan called Ultra for medium-sized businesses, in beta in Australia at the time of the 14 May 2026 release. That puts Xero in more direct competition with entry-level ERP for some buyers. Our guide to outgrowing Xero or MYOB covers the signs that you need more than accounting software.
Second, the global figures for NetSuite and Business Central tell you about vendor scale, not about Australian adoption. Both vendors have a local presence. NetSuite lists an office in North Ryde, New South Wales, and Microsoft publishes Business Central pricing in Australian dollars. Neither publishes how many of its customers are in Australia.
What are the top ERP systems in Australia?
Because no one publishes Australian market shares, any “top ERP” list for Australia is a judgement rather than a measurement. Ours is based on which systems have documented Australian GST and BAS support, a local partner network and published or partner-published Australian pricing. On that basis, the systems you are most likely to see on an Australian mid-market shortlist fall into three groups.
| Segment | Systems commonly shortlisted | Typical buyer |
|---|---|---|
| Accounting platforms | Xero, MYOB Business, QuickBooks Online | Under 20 staff, single entity, simple inventory |
| Mid-market ERP | NetSuite, Business Central, MYOB Acumatica, SAP Business One, Pronto Xi, Odoo, Sage Intacct | 20 to 500 staff, inventory, projects or multiple entities |
| Enterprise and public sector | SAP S/4HANA, Oracle Fusion Cloud ERP, Dynamics 365 Finance and Supply Chain, TechnologyOne | Large groups, government, complex supply chains |
Several systems on these lists are Australian-built or Australian-localised. MYOB Acumatica combines the Acumatica platform with MYOB’s local payroll and STP Phase 2 support, Pronto Software is headquartered in Forest Hill, Victoria, and TechnologyOne holds large Australian government contracts recorded on AusTender. For a vendor-by-vendor assessment with pricing, see our best ERP software in Australia guide.
Partner capacity is another useful signal of local adoption, because every mid-market ERP in Australia is sold and implemented mostly through partners.
Only two of the five main vendors show an Australian partner count in their own directories. The table below shows what each directory displayed when we checked it.
| Vendor and product | Partner directory | Australian partners shown | Note |
|---|---|---|---|
| Odoo | Odoo partner directory, filtered to Australia | 37 | 1 Gold, 11 Silver and 25 Ready partners. Ready is Odoo’s entry partner level. |
| SAP Business One | SAP Partner Finder, filtered to SAP Business One and Australia | 23 | 524 SAP Business One partners worldwide |
| Oracle NetSuite | NetSuite Partner Directory | Not shown | The directory filters by region only and lists 101 partners for Asia Pacific |
| Microsoft Dynamics 365 Business Central | Microsoft partner directory (AppSource) | Not shown | Searches by distance from a location and returns partners from nearby countries, so it gives no Australian total |
| MYOB Acumatica | MYOB implementation partners page | Not shown | MYOB does not publish a partner list; it introduces you to a local accredited partner after you speak to MYOB |
Sources: Odoo, SAP, Oracle NetSuite, Microsoft and MYOB partner directories, checked 6 October 2026. Counts change as partners join and leave.
A directory count tells you how many firms are registered, not how many have delivered projects like yours. Partner size varies widely, and a single large Microsoft or NetSuite partner can employ more consultants than several smaller firms combined. When you assess partners, ask for the number of Australian go-lives on the specific product in the past two years and for reference customers in your industry.
Which ERP systems have the best reviews?
Review sites are the most common public source for this question, but you should read their figures carefully. The scores below come from G2’s ERP Systems category and product pages, which cover reviewers worldwide. They are not Australian ratings, and US reviewers make up a large share of most samples.
| Product (G2 listing) | Average rating (out of 5) | Number of reviews |
|---|---|---|
| Acumatica | 4.4 | 1,945 |
| Sage Intacct | 4.3 | 4,170 |
| SAP Business One | 4.3 | 541 |
| Odoo ERP | 4.2 | 316 |
| MYOB Acumatica | 4.2 | 87 |
| NetSuite | 4.1 | 4,814 |
| Microsoft Dynamics 365 Business Central | 4.0 | 865 |
| Pronto Xi | 3.8 | 30 |
Source: G2, ERP Systems category and product review pages, checked 6 October 2026. Figures change daily, and review counts for the same product can differ slightly between G2 pages.
The spread between the highest and lowest of the larger samples is less than half a star, so the ratings alone will not separate these systems for you. Review volume tells you more about each product’s installed base than about its quality. Pronto Xi’s 30 reviews and MYOB Acumatica’s 87 reflect products sold mainly in Australia and New Zealand, which makes them easy to underrate on a global site.
Keep in mind that review sites are businesses with their own commercial model. G2 sells enhanced profiles to vendors, and its SAP Business One page invites the vendor to upgrade. G2 states that paid placement does not affect its category ranking, but you should still treat any review site as one input among several.
Capterra’s Australian site (capterra.com.au) gives a second view. Its review counts are not Australian-only: Xero shows 3,330 reviews on both capterra.com.au and Capterra’s US site, which indicates that the Australian site displays Capterra’s global review pool. Treat these figures as review-site data, not as a measure of market share.
| Product (Capterra Australia listing) | Average rating (out of 5) | Number of reviews |
|---|---|---|
| SAP Business One | 4.3 | 344 |
| Sage Intacct | 4.3 | 717 |
| NetSuite | 4.2 | 2,077 |
| Odoo | 4.2 | 1,333 |
| Dynamics 365 Business Central | 4.1 | 209 |
| MYOB Acumatica | 4.1 | 77 |
| Xero (accounting software, for reference) | 4.4 | 3,330 |
Source: Capterra Australia, ERP Systems category and product pages, checked 6 October 2026. Pronto Xi and Acumatica did not appear in the Capterra Australia ERP listing we checked.
The two review sites agree closely. For each product that appears on both, the average rating on Capterra Australia is within 0.1 of the G2 rating, so neither site separates these systems on score alone.
Where Australian buyers are moving from and to
Public data does not show which systems Australian businesses are leaving or choosing. Vendor case studies describe individual migrations, but they are selected by the vendor and cannot be added up into a trend.
Two regulatory dates are pushing some of these moves. Payday Super started on 1 July 2026, so employers now pay the super guarantee on each payday rather than quarterly (ATO, 10 August 2026). Older payroll set-ups built around quarterly super runs need to be reviewed. SAP Business One 10.0 is in mainstream maintenance until 31 December 2028, which gives Business One customers a planning horizon for their next upgrade or replacement.
What this means for your shortlist
A Brisbane wholesaler with 60 staff. The business runs Xero with an inventory add-on and supplies two national retail chains by EDI. It sits in the industry with the highest EDI use and a 10.0% ERP rate across all sizes. An ERP with native warehouse management and EDI support is a reasonable next step, and NetSuite, Business Central, MYOB Acumatica and Pronto Xi are all worth assessing. Payroll can stay in a separate Australian payroll product if the ERP does not run it natively.
A Melbourne professional services firm with 35 staff. The firm runs MYOB and a separate project tool. Its industry has a 3.9% ERP rate, which reflects how many service firms manage well with accounting software plus a project or practice management system. Before buying ERP, the firm should test whether a professional services automation tool connected to its accounting platform solves the problem at lower cost. If it needs multi-entity reporting, our guide to multi-entity ERP in Australia sets out the options.
A Perth mining services group with 400 staff. The group runs an ageing on-premise ERP across three entities. It sits in the size band where 44.6% of businesses use ERP and in the industry with the highest ERP rate. Its shortlist will include mid-market cloud ERP and the lower end of enterprise systems, and it should weigh Australian payroll, award interpretation and asset maintenance as heavily as finance features.
Our independent take
The public data answers the question of who uses ERP in Australia far better than the question of which ERP they use. ABS figures show clearly that ERP becomes common once a business passes about 20 staff and holds stock or runs complex operations. Beyond that, vendor customer counts are global, review scores are global, and market shares are not published. We recommend you use the ABS figures to judge whether ERP is the normal step for a business of your size and industry, and then compare systems on Australian payroll, GST and BAS handling, partner capacity in your state and total cost over five years. A high review score or a large global customer count is a weak substitute for a reference call with an Australian customer of similar size.
When NetSuite is not the right choice
NetSuite appears on many Australian shortlists, but it does not suit every business. It does not run Australian payroll, because Oracle’s SuitePeople Payroll supports United States payroll only, so you will need a separate Australian payroll product. It is also a poor fit if you have fewer than about 20 staff, a single entity and simple inventory, because the ABS data shows most businesses of that size run accounting software rather than ERP. If you want published Australian list pricing, Business Central is easier to budget for. Our NetSuite pricing in Australia and is NetSuite worth it articles cover the cost case in detail.
How we evaluated the data
We used the ABS as the primary source for adoption figures because it is the only public source that surveys a representative sample of Australian businesses on ERP use. We took the 2024–25 figures from the ABS data cubes rather than the summary text, and we show the reference period and release date for each table. Business counts come from the ABS Counts of Australian Businesses release of 18 August 2026.
For vendor figures, we used only numbers that vendors publish themselves, and we state whether each figure is global or Australian. Where a vendor publishes no figure, we say so. Review data comes from G2 and Capterra Australia, and we note that both show reviews from outside Australia. Partner counts are the figures each vendor’s own directory displayed on 6 October 2026. For market size, we used only the headline figures that research firms show publicly, and we label each as that firm’s estimate. We did not estimate market shares. Business-Software.com does not sell rankings or coverage, and no vendor reviewed this article before publication.
Frequently asked questions
What ERP software do Australian businesses use?
Most Australian businesses do not use ERP. The ABS found that 2.9% of all businesses used ERP software in 2024–25, compared with 14.8% of businesses with 20 to 199 staff and 44.6% of those with 200 or more. Small businesses mainly use accounting platforms such as Xero and MYOB. Mid-sized businesses commonly shortlist NetSuite, Business Central, MYOB Acumatica, SAP Business One, Pronto Xi and Odoo.
What are the top ERP systems in Australia?
No public source ranks ERP systems by Australian market share. Based on documented Australian GST and BAS support, local partners and published Australian pricing, the systems most often shortlisted in the mid-market are NetSuite, Microsoft Dynamics 365 Business Central, MYOB Acumatica, SAP Business One, Pronto Xi and Odoo. Larger organisations and government more often assess SAP S/4HANA, Oracle Fusion Cloud ERP and TechnologyOne.
Which ERP systems have the best reviews?
On G2, checked 6 October 2026, Acumatica rated 4.4 from 1,945 reviews, Sage Intacct and SAP Business One rated 4.3, NetSuite rated 4.1 from 4,814 reviews and Business Central rated 4.0. Capterra Australia shows similar scores, including 4.3 for SAP Business One, 4.2 for NetSuite and Odoo, and 4.1 for Business Central and MYOB Acumatica. These are global ratings, not Australian ones, and the differences are small. Review volume and reference calls with Australian customers will tell you more than the average score.
Which Australian industries use ERP the most?
Mining has the highest ERP use at 15.9% of businesses, followed by wholesale trade at 10.0% and electricity, gas, water and waste services at 8.2%, according to the ABS for 2024–25. Construction is among the lowest at 0.8%. These figures include businesses of all sizes, so mid-sized firms in each industry use ERP at higher rates.
How many Australian businesses use Xero?
Xero reported 2,101,000 customers in Australia at 31 March 2026, up from 1,936,000 a year earlier, in its FY26 annual report. Xero is accounting software rather than ERP, but its size means many Australian ERP projects start with a migration from Xero.
Is ERP use in Australia going down?
The ABS figures are lower in 2024–25 than in 2021–22, but we would not treat that as proof of decline. The latest survey was the first under a redeveloped ABS approach, the ABS revised its definition of ERP between the two surveys, and the question measures whether a business used ERP, not how much. Cloud use rose from 59.1% to 72.8% of businesses over the same period.
Sources
Every figure in this article traces to one of these sources. Dates are the publication date shown on the page, or the date we checked it where no date is shown. Vendor sources sell the products they describe. G2 sells profile services to the vendors it reviews, and the research firms cited sell the reports their figures come from.
- ABS, Characteristics of Australian Business, 2024–25, released 25 June 2026, including data cube Table 2 (selected ICTs used by the business). abs.gov.au
- ABS, Characteristics of Australian Business, 2021–22, released 22 June 2023, including data cube Tables 1 and 6. abs.gov.au
- ABS, Counts of Australian Businesses, including Entries and Exits, July 2022 to June 2026, released 18 August 2026. abs.gov.au
- Xero, FY26 Annual Report (customers by market at 31 March 2026), May 2026. xero.com (vendor)
- Xero, FY26 results ASX release, 14 May 2026. xero.com (vendor)
- MYOB, About MYOB, no date shown, checked 6 October 2026. myob.com (vendor)
- Oracle NetSuite, Australian home page, no date shown, checked 6 October 2026. netsuite.com.au (vendor)
- Microsoft, Dynamics 365 Business Central (Australia), no date shown, checked 6 October 2026. microsoft.com (vendor)
- Pronto Software, About us, no date shown, checked 6 October 2026. pronto.net (vendor)
- SAP, SAP Business One (Australia), no date shown, checked 6 October 2026. sap.com (vendor)
- G2, ERP Systems category, checked 6 October 2026. g2.com
- G2, SAP Business One, Pronto Xi and MYOB Acumatica review pages, checked 6 October 2026. g2.com, g2.com, g2.com
- ABS, Characteristics of Australian Business methodology, 2024–25, released 25 June 2026 (glossary and history of changes). abs.gov.au
- ABS, Characteristics of Australian Business methodology, 2021–22, released 22 June 2023 (glossary and content changes). abs.gov.au
- IBISWorld, Enterprise Resource Planning Software Developers in Australia, industry report, July 2024 (seller of paid research). ibisworld.com
- Expert Market Research, Australia Enterprise Resource Planning Market report page, last updated 11 April 2026 (seller of paid research). expertmarketresearch.com.au
- Odoo, customer references filtered to Australia, no date shown, checked 6 October 2026. odoo.com (vendor)
- Odoo, partner directory filtered to Australia, no date shown, checked 6 October 2026. odoo.com (vendor)
- SAP, Partner Finder filtered to SAP Business One and Australia, no date shown, checked 6 October 2026. sap.com (vendor)
- Oracle NetSuite, Partner Directory, no date shown, checked 6 October 2026. netsuite.com.au (vendor)
- Microsoft, partner directory on AppSource, no date shown, checked 6 October 2026. microsoft.com (vendor)
- MYOB, Enterprise Implementation Partners, no date shown, checked 6 October 2026. myob.com (vendor)
- Capterra Australia, ERP Systems category, checked 6 October 2026. capterra.com.au
- Capterra Australia, product pages for Dynamics 365 Business Central, SAP Business One and Xero, checked 6 October 2026, and Capterra (US) Xero reviews page, checked 6 October 2026. capterra.com.au, capterra.com.au, capterra.com.au, capterra.com
- ATO, About Payday Super, 10 August 2026. ato.gov.au
Sherman Hsieh
Independent analysis of enterprise software — ERP, CRM and more
