Is Your CRM Solution a Part of Your Company’s Value Chain?
How to determine if your CRM solution is part of your company’s value chain.
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Choosing the Right CRM Software
Choosing the right CRM software can be crucial in any business. Making sure that your company chooses the right CRM software for the job is one thing that will give you the competitive edge over other like companies. In today’s world where things are changing fast, being able to satisfy your customers can make or break any size business.
Contact Management or CRM? What’s Right for you?
Businesses of all types and sizes can derive significant value from a CRM solution. But for many smaller companies with less complex requirements, contact management may be the wiser, more economical choice to fit their needs. Read on to find out which one is right for you.
What is CRM 2.0?
Discover the future of customer relationship management: CRM 2.0. This new paradigm promises CRM systems that will transform the way enterprises manage customer relationships.
CRM A-Z
An end-to-end CRM initiative will enhance activities across your entire business. Sales, marketing, support, and other teams, managing tasks that span the entire customer lifecycle, will reap the far-reaching benefits of CRM.
CRM Benefits for Midsize Businesses
Customer relationship management applications can deliver significant value to today’s midsize businesses.
CRM – Customer Retention Management
CRM can also be referred to as “customer retention management,” Both small and large businesses have found that a happy customer is a loyal one. This article provides some insight into how CRM improves customer retention efforts.
CRM for Blackberry
RIM Blackberry devices are today’s most popular handheld appliance for business use. So, it makes sense that most CRM solution providers are already offering Blackberry support. Read on to learn more about mobile CRM for your Blackberry.
CRM for iPhone
Sales of the Apple iPhone have shattered records. And, CRM vendors are quickly embracing this platform as a means of delivering their mobile sales and marketing applications. Read on to learn more about mobile CRM solutions for the iPhone.
CRM for Palm Smartphones
Although market share has been in decline, many business users still rely on their Palm devices for remote access to enterprise data such as customer relationship management (CRM) information. This article highlights the available mobile CRM solutions for Palm users.