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Would Visual Chat Software Have Helped Comcast Avert Disaster?
Posted Aug 21 2014 by Victor Shaburov
By now we’ve all heard the infamous Comcast customer support call that brought major backlash to the brand for its less-than-stellar service rep training procedures. But could the communications company have averted disaster with visual ... Read More
Let's Talk RackWare: Behind the Software with CEO Sash Sunkara
Posted Aug 20 2014 by Kristin Crosier
Though enterprises are now adopting data management and backup software in droves, many find themselves hindered by vendor lock-in issues, redundant hardware requirements and overly complicated technology and processes. Enter RackWare cloud management. RackWare helps ... Read More
Top Applicant Tracking Systems to Avoid an Endless Game of "Where's Waldo?"
Posted Aug 19 2014 by Jessica Jong
Choosing a new hire to fill an empty position at your company can be like playing “Where’s Waldo?” for hours on end - but with much higher stakes. Spotting the perfect candidate is difficult when ... Read More
4 Tips to 'Shop-Lift' Your Ecommerce Business
Posted Aug 18 2014 by Erin Sweeney
It is not enough in today's online retail market to have a cutting-edge ecommerce software. Utilizing the latest software tools in addition to your platform can boost sales, customer satisfaction ratings and your online presence. ... Read More
Close More Deals with Data Visualization Software
Posted Aug 14 2014 by Kiri Picone
Whether you’re a small business or a large enterprise, data visualization solutions will change the way you see data---literally. We uncover the top benefits you could receive, and offer four practical applications for using data ... Read More
Top Features of Call Center Software
Posted Aug 13 2014 by Jessica Jong
Mismanaged call centers are often notorious for long wait times and upset customers, something that all businesses hope to avoid. However, with the aid of reliable and effective call center solutions companies can expedite the ... Read More
2015’s Top 5 Enterprise Content Management Vendors
Posted Aug 12 2014 by Miranda Limonczenko
To help clean up your office, we've included a list of the industry's leading five enterprise content management vendors. The solutions range from the robust to the minimalistic and from the most functional to the ... Read More
The Top 10 Antivirus Software Tools in 2014
Posted Aug 11 2014 by Michelle Hemmings
Responding to these concerns, the major antivirus producers have put out their 2014 editions with many updated features to help your business stay ahead of the hackers. Here’s our list of the top 10 antivirus ... Read More
Effective ERP Selection: The Key to a Smooth Implementation
Posted Aug 07 2014 by Jeff Carr
Effective ERP selection ensures that your team has the best chance for a smooth implementation. Use these tips to choose the best ERP for your business. Read More
Fortify Your BI Strategy with a Scale-Out SQL Database
Posted Aug 06 2014 by Tony Barbagallo
When choosing the best BI software for your business, you'll likely have to choose between a scale-up and scale-out SQL database. Here's how choosing the latter can fortify your BI strategy and positively impact your ... Read More