inContact Platform 2.0 is charged on pay-as-you-go billing model, allowing businesses to pay for only what they actually use.
inContact Platform 2.0 is delivered as a hosted solution. There is no need to buy or maintain hardware, and updates are conducted automatically.
inContact solutions provide enterprise-class contact center functionality to businesses of any size, including those with a distributed workforce.
Activision, Atlantic Automotive, CHS America, Extra Space Storage, FamilySearch, Frontline Call Center, PlusOne
inContact Platform 2.0 is an award-winning call center software solution built to reduce operational expenses, increase profitability, and improve agent performance. inContact Platform 2.0 is designed with a suite of best-of-breed contact center applications to help businesses lower costs, increase uptime, and improve profitability. inContact Platform 2.0 comes helps businesses remove barriers and provide exceptional customer service.
inContact delivers a robust product line of cloud-based contact center software that empowers businesses to create profitable customer experiences. inContact’s product portfolio includes call center call routing, self service, and agent optimization solutions. Over 60,000 agents worldwide use inContact solutions to handle their calls and to deliver superior customer interactions. As the world’s largest cloud-based call center solution provider, inContact delivers an integrated, all-in-one solution that enables businesses to optimize and improve their customer-centric processes.