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CUSTOMER SERVICE

Tagove Review

Product Snapshot

Product Pricing
  • $39 per agent per month
  • Enterprise plan also available
Technology

The platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

The vendor works with small and midsize businesses in all industries.

Select Customers

Contact vendor directly for case studies.

 

About Tagove

Tagove Tagove is a customer support platform that features live chat, audio and video to help businesses connect with their customers and quickly resolve issues. The platform integrates directly with your website to provide a one-click call button or text or video chat for immediate, on-site assistance.

The software provides one-way and two-way video chat, as well as the ability for the customer to disguise his or her identity. Other noteworthy features include co-browsing, screen sharing, file sharing, speech recognition and live call recording. In addition, the platform can support use across all browsers, tablets and Android devices.

About the Company

Tagove was founded in 2015 and is headquartered in London, United Kingdom.

 

Tagove Key Features

  • Live video assistance
  • Co-browsing
  • Screen sharing
  • Live voice call
  • Live call recording
  • Analytics
  • Instant file sharing
  • Extensions and plugins

 

Products Similar to Tagove

  • Sara

    In contrast to Tagove, Samesurf is an install and code-free co-browsing and real time cloud sharing technology that is successfully being leveraged for sales, support and collaboration within hundreds of SMB and Enterprise environments. Their patented solution can also serve as a non-intrusive, lag-free and ultra-secure alternative to screen sharing that enables an unlimited number of people to browse and interact with each other and the same content in real-time. Samesurf also empowers users to upload & share documents and videos, audio or video chat, annotate, screen share, record and pass control within shared content from any device or browser without installs or coding of any kind.

    An early pioneer in the real time collaboration industry, Samesurf holds five USPTO patents relating to synchronized browsing of the web and mobile applications. Their partners and customers include (1) enterprise companies like Anthem, Cornerstone OnDemand and Docusign; (2) market leaders like Sapient and Accenture; and (3) a slew of innovative start-ups.