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CUSTOMER SERVICE

– Tagove Review

Product Snapshot

Product Pricing
  • $39 per agent per month
  • Enterprise plan also available
Technology

Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with small and midsize businesses in all industries.

Select Customers

Contact vendor directly for case studies.

 

About Tagove

- Tagove Tagove is a customer support platform that features live chat, audio and video to help businesses connect with their customers and quickly resolve issues. The platform integrates directly with the user’s website in order to provide a one-click call, text or video chat button in order to facilitate immediate, on-site assistance.

The software provides one-way and two-way video chat, as well as the ability for the customer to disguise his or her identity. Other noteworthy features include co-browsing, screen sharing, file sharing, speech recognition and live call recording. In addition, the platform can support use across all browsers, tablets and Android devices.

About the Company

Tagove was founded in 2015 and is headquartered in London, United Kingdom.

 

Tagove Key Features

  • Live video assistance
  • Co-browsing capabilities
  • Screen sharing capabilities
  • Supports live voice calls
  • Live call recording functionalities
  • Analytics and report generation
  • Instant file sharing functionalities
  • Available extensions and plugins

 

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