Product is a SaaS solution and requires no additional hardware for installation.
Product is designed for small and midsize companies that operate in a variety of industries.
magicDesk is a suite of web-based customer service applications for improved relations and support. magicDesk’s applications are highly integrated with each other and are conveniently assembled in one account. Every app shares the same database, communicates with each other and has its own dedicated purpose to perform. Base apps include Contacts, Helpdesk, Hub, Mailer, Site, and Installer. Each app has additional plugin support to extend functionality, which can be found available for installation from the Webasyst Store.
Founded 2003, Webasyst has developed many apps that help individuals and businesses become more successful.