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How IBM Helps Meet MSP Cloud Challenges in the Midmarket
By Laurie McCabe | Nov 26 2012
In my recent post, A View From the MSP Trenches: Cloud Opportunities in the Midmarket, I examined how MSPs see the midmarket opportunity shaping up, and why they are partnering with IBM to capitalize on… Read More
Top 5 Cloud Help Desk Solutions to Replace Your Outdated System
By Amanda Andonian | Nov 23 2012
Your customer service department is a vital ingredient in the success of your business, but many companies skimp when it comes to their help desk. We've compiled a list of the top help desk software… Read More
Top 5 Manufacturing Software Compared
By Sherman Hsieh | Nov 09 2012
The best manufacturing software and ERP platforms for 2026 compared: Epicor Kinetic, Plex, Aptean, Global Shop, NetSuite, Dynamics 365 and more, with real pricing and who each one fits. Read More
Collaboration - It’s a Small World After All
By Andrew Dixon | Nov 06 2012
How a social intranet can break down barriers to collaboration. It's becoming increasingly common for companies, both large and small, to work in multiple locations. Employees live in different cities and countries around the world. Read More
Enthusiasm is Contagious!
By Shep Hyken | Nov 05 2012
Obviously, it is more enjoyable to be around those who love what they are doing–their enthusiastic attitude is contagious, which makes the work environment better for everyone. Read More
4 Gamification Solutions to "Level-Up" Engagement
By Ashley Dotterweich | Nov 02 2012
Gamification isn’t a new idea – from puzzles on the backs of cereal boxes to airline loyalty programs, savvy marketing gurus have been figuring out ways to make ads interactive since the 1930s. But a… Read More
PunchTab Encourages Social Media Engagement through Gamification
By Ashley Dotterweich | Oct 26 2012
As social media becomes an ever more integral part of marketing and customer interactions, businesses must find ways to encourage their users to show their love on Twitter, Facebook, and other social media sites. Gamification… Read More
SAP Business One, Chapter Two: Raising the Small Business Bar (Pt. 2.)
By Laurie McCabe | Oct 23 2012
SAP Business One isn’t for all small businesses. After all, although the price tag is low compared to other SAP offerings, Business One still represents a significant expenditure compared to the typical small business accounting… Read More
Gartner Releases 2012 Magic Quadrant for Social Software in the Workplace
By Andrew Dixon | Oct 22 2012
This is the sixth Magic Quadrant that has been published around social software and collaboration. Gartner's highly regarded Magic Quadrants are published throughout the year and remain the most talked about reports for product selection… Read More
What is Enterprise Content Management Software?
By Sherman Hsieh | Oct 18 2012
Enterprise content management (ECM) software captures, stores, secures, and delivers a business's unstructured content. Here is what ECM does, its benefits, and the leading platforms in 2026. Read More