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Tips and tricks for optimizing your software implementation and adoption processes

ERP Software Selection: Beware of Bolt-On Applications

ERP Software Selection: Beware of Bolt-On Applications

By Steven Phillips | Mar 05 2014

As an alternative to developing additional functionality within their base ERP offering, many software vendors purchase third-party applications (from another vendor), and sell the software as a "bolt-on" module. ERP history has shown that vendors often push bolt-ons… Read More 

What Your Company Must Know Before Moving into the Cloud

What Your Company Must Know Before Moving into the Cloud

By Jamon Moore | Feb 07 2014

Hoards of companies continue to move their systems from data centers to Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and a whole new host of “as-a-Service” acronyms that have recently burst onto the scene. In this… Read More 

Make Adopting E-Signatures Your New Year’s Resolution and Keep It!

Make Adopting E-Signatures Your New Year’s Resolution and Keep It!

By Emily Maxie | Jan 30 2014

It’s that time of year again, when people make (and break) their New Year’s resolutions. While you’re thinking about your personal resolutions, it’s a great time to think about adopting e-signatures. Most companies need to… Read More 

Use Your Payroll Software to Improve Efficiency and Reduce Costs

Use Your Payroll Software to Improve Efficiency and Reduce Costs

By Stephanie Elsen | Jan 23 2014

Payroll software is necessary for the management of employee information, hours worked and all of the associated necessary information required by payroll and paying your employees. This article from Stephanie Elsen of Red Wing Software… Read More 

ECM for Banking: Out with the Old, in with the New

ECM for Banking: Out with the Old, in with the New

By Michelle Harbinak-Shapiro | Jan 16 2014

What about New Year, new community bank? What better time to make a list of resolutions for your community bank? Specifically, think about what process improvements or technology enhancements could benefit your customers and employees.… Read More 

ERP Benefits: Don't Count On Staff Reductions

ERP Benefits: Don't Count On Staff Reductions

By Steven Phillips | Jan 08 2014

While top ERP solution net various business benefits, many companies mistakenly base a large portion of project justification on employee staff reductions. In this article consultant Steven Phillips discusses the connection between ERP software and… Read More 

The Business Analyst - A Missing Link to ERP Success

The Business Analyst - A Missing Link to ERP Success

By Steven Phillips | Dec 30 2013

Without credible knowledge workers (business analysts), the risk is that system requirements are shaped solely by current operating paradigms, user whims, and the departmental silos. When this occurs, you are automating the mess you already… Read More 

ERP Change Management: The Bottom-Up Approach

ERP Change Management: The Bottom-Up Approach

By Steven Phillips | Dec 11 2013

Most industry experts agree that successful ERP projects require a good plan for managing organizational change. An important part of this strategy is an executive steering team that is committed to pushing the project forward.… Read More 

How Not To Break the Momentum Of Your IVR Services

How Not To Break the Momentum Of Your IVR Services

By Alicia Gray | Nov 28 2013

With companies struggling to juggle customer service and acquisition of new customers, Interactive Voice Response has come to the rescue! As a method of self-service, IVR services facilitate cost reduction and offer improved assistance to… Read More 

ERP Education: Losing Our Religion

ERP Education: Losing Our Religion

By Steven Phillips | Nov 25 2013

Many organizations have lost sight of the fact that there is a difference between ERP education and ERP software training. End-user software training is very important, but it can be very different from understanding the… Read More