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Insider perspectives on the tech industry from our network of software experts, consultants and developers
Business Software Moves to the iPad
By N. Rowan | Mar 20 2012
As the popularity of Apple's iPad grows among business users, many enterprise software companies are enabling their products to run on the iPad. Here's a quick look at some of the major players in this… Read More
5 Tips to Operate an Effective Help Desk
By Darlene Lin | Mar 19 2012
The effectiveness of the help desk has a direct impact on the bottom line. The help desk is the primary channel between your customers and your organization. Providing an optimal help desk experience can improve… Read More
How CRM Benefits Your Sales Force
By John Harrison | Mar 10 2012
Although your sales force may not immediately embrace your company's new CRM system, research reveals that CRM software has a positive affect on your sales force's performance. Here's 5 ways CRM can benefit your sales… Read More
The Top Four Email Security Threats – And How to Avoid Them
By John Harrison | Mar 05 2012
Get an overview of some of the most common email security threats, and a summary of how today’s email security technology solutions can help prevent them. Read More
ERP Best Practices - Best for Who?
By George Middleton | Mar 04 2012
For general operational tasks, the best solution is to leverage the ERP best practices standards. It’s not necessary to reinvent the wheel for processes that will not elicit visible improvement. ERP processes used for accounts… Read More
How Your CRM System Can Cause You to Have a Heart Attack
By George Middleton | Feb 20 2012
A design that complements the business processes, accurate data, and user participation are the factors that go into the deployment and use of a CRM system. Read More
Is a 1000 Percent ROI from CRM possible?
By Morgan Ericcson | Feb 20 2012
Here we try and figure out whether it is indeed possible to achieve 1000% ROI. The factors that add to the cost of a CRM deployment include software license fees, maintenance fees, hardware, consultant fees,… Read More
Cloud Computing is a Green IT Solution
By Daniel Patel | Nov 15 2011
in addition to increasing efficiency, cloud computing and green IT practices can also reduce greenhouse emissions saving millions per year in carbon emissions. Read More
ClickSquared to Benefit from Jaspersoft's Business Intelligence
By Kimberly Lee | Feb 02 2011
ClickSquared, has selected Jaspersoft Business Intelligence Enterprise Edition for embedding into its on-demand, cross-channel marketing platform. Read More