eVoice is an automated phone answering and routing system (virtual phone system). The platform will answer calls with a professional recording, and then redirect those calls to the appropriate telephone number whether that be a cell phone, an office phone, or voicemail.
Onebox is an all-in-one virtual Private Branch Exchange (PBX). The service offers a virtual receptionist, employee and department directory, and call routing. A unified inbox is provided to store voicemail, emails, and faxes.
eFax by j2 Global sends and receives faxes without the use of a dedicated fax machine. Because faxing using eFax is an entirely digital process, subscribers can save on paper, ink, and of course the fax machine itself.
KeepItSafe is an automated remote backup system for workstations and servers. The platform is offered in two distinct flavors—one appropriate for small to midsize businesses, and the other for enterprises with multiple data centers. All KeepItSafe plans are certified to ISO standards.
The Rostrvm Suite offers a suite of call center applications that boosts professionalism and efficiency in inbound and outbound call center operations. The suite features four primary modules.
TASKE Report is a call reporting solution designed for companies with small call centers. The program is entirely web-based and provides simple call center intelligence, such as call history logs, agent performance tracking, and activity review.
TASKE Real-Time is a call center platform designed to allow businesses to oversee call traffic to analyze the quality of customer service. The application provides real-time view into a business’s call center to give insights into issues that were previously unresolved and can monitor waiting customers to gather information on queue times, waiting list sizes and other important analytics.
TASKE Essential is web-based employee performance management software. With this platform, users can monitor general company phone usage in real-time.
TradeShift Connect is financial management software that ensures users maintain complete visibility into all connected suppliers from a centralized system. The platform enables users to organize and control all supplier data, track compliance and manage risk, and delivers a holistic, real-time view of all suppliers and supplier status.
SAP Business One is a small business SAP ERP that helps users manage all aspects of their companies through financial management, inventory management, CRM, purchasing and business intelligence applications. SAP Business One users experience an increase in efficiency, profitability and growth.