Posted Apr 30 2014 by Emily Maxie
Contributor Emily Maxie explores two e-signature trends: the focus on customization and the growing role of mobile in contract management software. Read this article to learn more about the features your business should consider when ... Read More
Posted Apr 29 2014 by Miranda Limonczenko
Despite its rapid adoption, BYOD complicates endpoint security. Each phone, laptop and tablet connected to your network acts as another cancerous cell, growing your security risk and making your business susceptible to viruses and hacks. ... Read More
Posted Apr 28 2014 by Levelwing
Gauging real-time reactions and getting a pulse on conversation trends is a key benefit to monitoring social media conversations. With the right social media monitoring tool, your brand can gain deeper insight to create better ... Read More
Posted Apr 25 2014 by Kristin Crosier
You think your business needs a service desk platform, but then you Google service desk and suddenly aren’t so sure - help desk, service desk, IT help desk - what does it all mean? If ... Read More
Posted Apr 24 2014 by Levelwing
Though DuckDuckGo’s 3 million searches per day are dwarfed by Google’s respective 13 billion, DuckDuckGo is in fact supported by advertising. Find out if this anonymous search engine is right for your paid search marketing ... Read More
Posted Apr 23 2014 by Kiri Picone
Remote support solutions can make a huge different to IT staff members and customer service agents, enabling them to provide the best technical support to both employees and customers. Here are the must-have features (and ... Read More
Posted Apr 22 2014 by Robert Siciliano
Many small businesses recognize the benefits of having a social media presence for customer service and long-term marketing purposes. Yet many don't know that employees' social media habits can mean disaster for some businesses. ... Read More
Posted Apr 21 2014 by Kiri Picone
I first met Marc Aubin, CEO and co-founder of AppBuddy, at Dreamforce 2013, where I was struck by his authentic desire to make customers happy. Here, we discuss how AppBuddy's flagship product, GridBuddy, helps Salesforce ... Read More
Posted Apr 18 2014 by Kiri Picone
While Heartbleed has caused quite a stir over the past few weeks, the exploit has also revived an important discussion about how businesses and websites handle and protect sensitive information and data. Data security has ... Read More
Posted Apr 17 2014 by Kristin Crosier
One type of software often overlooked by smaller companies, human resources management tools, can significantly improve a small business owner’s existing personnel management processes. And with a spectrum of affordable (and cost-free) task-specific HR solutions, ... Read More