Aptean SupportSoft eService helps companies in the IT help desk, telecommunications, and high tech support industries solve support cases quickly and effectively. The software consists of two integrated suites that help automate and streamline the support system.
Sage CRM is the leading supplier of business management solutions to small and medium businesses. Sage CRM software helps manage critical sales, marketing and customer service activities every day. Sage CRM has a solution that can meet the individual needs of your business and accelerate your business growth.
Aptean Saratoga CRM is a highly flexible customer relation management program intended for use by global companies in industries such as chemicals, consumer products, energy, and insurance. The software is easily customizable, and it allows for multi-platform Internet and mixed mode environments.
Evoq Engage (formerly DotNetNuke Social) is an integrated CMS and community forum software solution that includes a wide range of features and extensibility to provide a seamless user experience. Evoq Engage’s extensive library of add-ons means that users can choose from thousands of existing extensions or develop their own custom extensions using DNN’s Open API.
Bridgeline Digital iAPPS Commerce is an ecommerce solution that is made to help online businesses maximize their revenue by better managing all aspects of their eCommerce initiatives. Bridgeline Digital iAPPS Commerce supports over 100 currencies and languages which allow eCommerce sites market to their customers in their native language. iAPPS Commerce also provides real-time shipping estimates from UPS, FedEx and USPS.
CustomerWise is a powerful and effective software solution for customer service and support. Built with out-of-the-box best practice templates, the software is simple to use with easy point-and-click customizations.
ChangeGear Service Catalog enables IT organization to increase value by communicating IT service offerings in rich, descriptive business language in a centralized place. Efficient handling of service requests from the business is an important measure of IT effectiveness. IT needs a way to deliver the right information to the right person at the right time. Service catalog management software can help users define, publish, and automate all IT service requests within your organization.
Aptean Factory MES is a fully featured manufacturing operations management suite. The platform allows users to work with a set of modules that improves productivity on the factory floor.
Global Shop Solutions ERP Software improves manufacturing processes throughout the enterprise with comprehensive functions that include job costing scheduling, inventory management, agile project management, quality management, customer relationship management and other shop control functionality. Business processes are integrated into a single, easy-to-use system, giving businesses complete control and visibility into their operations. Companies that have implemented Global Shop One-System ERP solutions have realized such benefits as improved quality and on-time delivery, increased sales and lowered costs.
Infor Epiphany is a comprehensive top CRM software solution that helps customers leverage CXM, MRM and social CRM across the enterprise. From the customer interaction hub, users can intelligently engage in multichannel, closed-loop dialogues throughout the contact lifecycle.