3i Infotech works with enterprise companies in the fields of banking, energy, contracting, insurance, healthcare, manufacturing, retail, media, and pharmaceutical.
3i Infotech i-enable sd is an ITIL web helpdesk program made for IT companies. From ticket submission to case resolution, you can track multiple support inquiries and react to each one based on its severity, ultimately preventing escalation. The product provides a single contact point for user help requests and enforces ITIL best practices. Using this program will improve your company’s operational efficiency, decrease the time needed to resolve customer cases, and lower costs.
About 3i Infotech
3i Infotech provides IT services for over 1,500 customers from around 50 countries. The company has won a number of awards, including the 2011 Best Takaful Technology Company Award, the CRN Xcellence Award 2011, and more. Currently, 3i Infotech is developing and implementing anti-laundering software for banks.