Contact vendor directly for pricing information.
Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with small and midsized companies across multiple industries including high tech, outsourcing/BPO, financial services, insurance, health care, pharmaceutical, and travel and hospitality.
iCruise.com, Shutterstock, TMW Systems, McDonald’s, Allstate
8×8 Virtual Contact Center is a virtual call center solution that delivers greater agent productivity and flexible call center management. The suite works with 8×8 Virtual Office VoIP phone service to give users an easy-to-use yet extremely powerful contact center.
The software suite provides users with workforce optimization tools, advanced business phone and collaboration services and unified communication functionalities. Additionally, the platform allows call center agents to engage customers through multiple communication channels, integrates with existing CRM systems and features multiple agent productivity tools.
8×8 was founded in 1987 and is headquartered in San Jose, California.