Amdocs works with enterprise companies primarily in the fields of telecommunications.
Amdocs Marketing Connector helps your service agents maximize each customer interaction by providing them with service recommendations tailored for that customer. This product uses customer data to create customer-specific promotions, and it displays how likely the customer will accept the offer. Each customer case is saved so that this data can be used to generate future recommendations for the next encounter. Amdocs Marketing Connector is compatible with any marketing engine and campaign management tool.
For 30 years, Amdocs has served communications service providers by helping them innovate, providing customer service solutions, and improving their infrastructure. Amdocs’ product portfolio includes services in CRM, revenue management, network control, advertising, and more. The company has won numerous awards, including the 2012 Telecom BSS Vendor of the Year Award, the INFOCOM CMAI National Telecom Award 2010, and more. In 2012, Amdoc’s fiscal revenue went over $3.2 billion.