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HELP DESK

CTNS C-Desk Review

Product Snapshot

Pricing

A free version is available.

Technology

C-Desk is available as a SaaS solution that requires no additional hardware or as an on-premise solution.

Customer Focus

C-Desk works with small to mid-sized customers.

Selected Customers

Contact vendor directly for case studies.

About C-Desk

CTNS C-Desk C-Desk is a help desk solution and service request management solution bundled with many other features to help the organization to improve internal communication, communication with customers and teamwork.

With this software, you can create service categories and requests for each department as well as assign those service categories to any employee’s location. In addition, C-Desk supports centralized and decentralized management of services. Lastly, the application serves as an internal service request management that allows users to raise service requests to any department thus helping inter-department communication on a certain request.

About Chamunda Tech-Net Services
The company was founded in 2001 and is headquartered in Mumbai, India.

C-Desk Key Features

  • Help desk
  • Service request management
  • Asset management
  • Forms, surveys and polls
  • Log book (e-logs)
  • Task management
  • Events and photo gallery
  • Birthday calender
  • Knowledge base
  • Customer care

 

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