Contact vendor directly for pricing information.
Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with businesses of all sizes in various industries such as Healthcare, Retail, Contact Center, Financial Services and Energy & Utilities.
Health Advocate, Syrex Infoservices, Milacron Manufacturing, The City of Tampa, Fine Art by Hyatt.
Cincom Synchrony is a call center software platform designed to be a realistic, operational model that grows businesses while improving operational results. The platform allows users to consistently deliver the appropriate designed experience for each customer with proactive and adaptive expert guidance and comes with a single interface for all customer interaction channels.
The software provides businesses with tools to use multiple applications and systems required in an interaction, eliminating the need to train and navigate through disparate systems. The product has automated process and workflow for non-value-adding tasks and activities. Additionally, the platform allows companies to design experiences that can be delivered by lesser-skilled employees as well as track and log results of every interaction and prompts follow-up actions as required.
Cincom was founded in 1968 and is headquartered in Cincinnati, Ohio.