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Convergys Review

Product Snapshot

Product Pricing

Contact Convergys Corporation directly for pricing information.

Technology

The product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Convergys Corporation works with businesses of all sizes in various industries such as Automotive, Communications & Media, Financial Services, Healthcare and Insurance.

Select Customers

Contact Convergys Corporation directly for case studies.

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About Convergys

Convergys Convergys is a client solutions platform designed to enable a seamless application for your customers with customized capabilities. The application has built-in omnichannel technology that unifies customer experiences with relevant data that follows customers across channels. The software offers data-driven insights that guide improvement by working smarter with data as well as personalized, compliant collections that resolve delinquencies and build customer loyalty.

The program provides multichannel consumer and enterprise technical support for a broad range of products and services. The platform was engineered for consumer and business sales and retention designed to find, acquire and keep customers as well as customer care that helps businesses build relationships by delivering a personalized, multichannel customer experience.

 

About Convergys Corporation

The company is based in Cincinnati, OH.

Product Key Features

  • Omnichannel technology that unifies customer experiences with relevant data that follows customers across channels
  • Data-driven insights that guide improvement by working smarter with data
  • Personalized, compliant collections that resolve delinquencies and build customer loyalty
  • Multichannel consumer and enterprise technical support for a broad range of products and services
  • Consumer and business sales and retention designed to find, acquire and keep customers
  • Customer care that helps businesses build relationships by delivering a personalized, multichannel customer experience

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