Contact vendor directly for pricing information.
Product is available as SaaS solution and requires no additional hardware for installation.
Vendor works with businesses of all sizes in various industries such as automotive, communications and media, financial services, healthcare and insurance.
Contact vendor directly for case studies.
Convergys is a client solutions platform designed to enable a seamless application for the user’s customers with customized capabilities. The application has built-in omnichannel technology that unifies customer experiences with relevant data that follows customers across channels. The software offers data-driven insights that guide improvement by working smarter with data as well as personalized, compliant collections that resolve delinquencies and build customer loyalty.
The program provides multichannel consumer and enterprise technical support for a broad range of products and services. The platform was engineered for consumer and business sales and retention designed to find, acquire and keep customers as well as customer care that helps businesses build relationships by delivering a personalized, multichannel customer experience.
Convergys is headquartered in Cincinnati, Ohio.