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InGenius Connector Enterprise Review

Product Snapshot

Technology

InGenius Connector Enterprise is available as a SaaS solution that requires no additional hardware.

Customer Focus

InGenius works with enterprise and mid-sized customers.

Selected Customers

Medgate Global Telemedicine Center, YP

About InGenius Connector Enterprise

InGenius Connector Enterprise InGenius Connector Enterprise works with Salesforce and Microsoft Dynamics CRM to log all telephony activity you have with your customers. From within your CRM system, you can click on a contact’s phone number and initiate a call. From there, the program logs the call’s length and subject and can take user comments. You can also create new CRM objects and have the product populate their entries with call data. Lastly, InGenius Connector Enterprise has call log templates that help with batch call reporting.

About InGenius
InGenius was founded in 1986 and is headquartered in Ottawa.

InGenius Connector Enterprise Key Features

  • SaaS CRM call logging software solution
  • Works with Salesforce and Microsoft Dynamics CRM
  • Automatically logs calls you place with customers and leads
  • Can have comments attached to calls
  • Able to perform all call activities, such as dialing, hang up and transfer
  • Can create new CRM objects and populate them with call data
  • Has call templates you can use for batch reporting

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