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CALL CENTER

– Telstar Hosted Services TelStar Hosted Review

Product Snapshot

Technology

The system is offered as a software-as-a-service solution.

Customer Focus

TelStar Hosted Services works with medium-sized companies in a variety of fields, including healthcare, non-profit, politics, education, real estate, government, sales, and financial services.

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Telstar Hosted Services, Inc. TelStar Hosted (powered by Vocalcom)

TelStar Hosted is a cloud-based call center software solution that uses VOCALCOM’s call center technology to perform inbound and outbound calls. The software uses predictive dialing and provides users with access to integrated scripting. Users can contact customers through a variety of channels: e-mail, video chat, chat, SMS, fax, and phone. Call agent displays are fully customizable, and real-time statistics for calls are available.

About TelStar Hosted Services, Inc.
TelStar Hosted Services is headquartered in Virginia and led by telecommunications industry leaders. The company has won the 2010 Communications Solutions Product of the Year Award and the 2011 IP Contact Center Technology Pioneer Award.