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CALL CENTER

Toky Review

Product Snapshot

Product Pricing
  • Business plan: $12/per user/per month (billed annually)
  • Team plan: $45/per team (billed annually)
Technology

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with startups as well as small and midsize businesses across multiple industries.

Select Customers

Contact vendor directly for case studies.

 

About Toky

Toky Toky is call center software that has unlimited inbound call capacity. The platform allows users to generate pre-recorded audio messages, compose multilingual welcome and voicemail greetings and sync live chats with live calls.

The software provides businesses with tools to track call history, categorize calls in sections and integrates with several CRM solutions. Additionally, the platform allows companies to install a call button onto their website, buy local phone numbers from more than 60 countries and segment agents accordingly. Equipped with Facebook and Slack integrations, the solution also helps businesses create group calls, receive simultaneous calls, and manage admin and regular user roles.

About the Company

Toky was founded in 2014 and is headquartered in Palo Alto, California.

 

Toky Key Features

  • Google Chrome extension capability
  • Multi-channel ACD
  • Web and smartphone apps capabilities
  • Intelligent routing functionality
  • Customer support

 

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