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How CRM Systems Can Enhance the Customer Relationship Process

CRM software has become a vital resource. It’s a social media-charged and digitally expanding world in which we live, and your customers are aware of this. This article examines some of the ways in which CRM tools can be used to enhance that customer relationship process.

3 Ways to Use a Real Estate CRM to Generate Referrals and Repeat Business

It costs five times as much money, time, and energy to acquire a new client than to retain an existing one. A loyal client can flow a wealth of referrals and repeat business your way – but only if you continue to keep in touch with them, provide value, and build and maintain a long-term relationship. To generate a steady stream of referrals and repeat business, a real estate CRM is a must.

Andar/360

Andar/360 is a comprehensive nonprofit donor management and social CRM software system designed to run on either a standalone PC, or in a client/server network environment depending on the user’s workflows and business processes. The network can be as small as a two-client local area network or as large as desired.

Hatchbuck Sales and Marketing Software

Hatchbuck Sales and Marketing Software is marketing automation software for small businesses that nurtures prospects and customers in order to drive more sales. The all-in-one sales and marketing platform combines email marketing, CRM and marketing automation functionalities.

– Avention OneSource iSell

OneSource iSell is a CRM software solution that eliminates the need for client research by providing you with data on profitable leads. Right from the start,

Dreamforce 2013: What to Expect

It’s that time of year again. The holidays are on the horizon, but not before Salesforce.com’s annual extravaganza in downtown San Francisco. DreamForce 2013 is, by most accounts, slated to be the biggest the convention has ever been since it got started in 2003. Just compare 2003’s 1,300 registered guests with the estimated 92,000+ attendees for 2013 and the exponential growth of the event becomes a reflection of Salesforce’s rise to power as a major player in the business software world.

Behind the Software Q&A with Thunderhead.com VP of Product and Industry Solutions

Today’s CRM solutions must be highly flexible and scalable to meet the demands of customers who conduct business on a number of different platforms and channels. With a true cloud engagement platform, Thunderhead.com has positioned itself as a major provider, offering solutions that facilitate engagement via diverse contexts and platforms.

From the Community: Alternatives to Salesforce.com CRM for Small-to-Mid-Size Companies

With Dreamforce coming up in a few weeks we figured it was as good a time as any to address question of finding serviceable alternatives to Salesforce.com CRM! In his question Kevin M. asks: “What are some good alternatives to Salesforce.com for a 5-to-12-employee company?” Since its inception Salesforce has grown to become one of the titans of CRM software and a torchbearer for the cloud. In recent years the company has expanded away from its initial focus on CRM as well.

– Experian Truvue

Experian Truvue is an online CRM software solution built on 30 years of experience and technology. The program helps you identify the most profitable customers by storing and analyzing all data on opportunities, campaigns, and interactions.

CRM Adoption: Why Give A Chance To Customers To Move Off Track?

In the present scenario customer service has become the new trend with every organization trying to establish a competitive edge in efficient customer service. Moreover, in all likelihood, it’s quite possible that one’s organization loss might be a gain for its counterpart. It’s for this reason that organizations strive to develop a lifelong relationship with their customers. All this has made CRM adoption more important than ever before.