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SunView Software

Since 2003, we have been a leading provider of IT Service Management software that helps companies build smarter, more responsive […]

Introducing ChangeGear 7

Get your enterprise up to speed with intelligent ITSM for the digital workplace. Take advantage of smart automation, intuitive user […]

How ITSM is Changing in 2018

Over the past couple years, change has been brewing in the world of IT Service Management (ITSM). An integral part […]

4me

4me is IT service management software designed to support the Service Integration and Management (SIAM) approach, and allows both internal and external service providers to collaborate while the software tracks service levels in real-time. The platform enables organizations to offer online support for employees for all kinds of questions, issues or orders, collaborate with managed service providers, and helps departments, such as IT and HR, support core company functions.

What Is Comprehensive IT Service Management?

Often, an IT service desk may not be robust enough to help a business that relies heavily on information technology. That’s where I​T service management​ (ITSM) becomes necessary. Comprehensive IT service management gives businesses the tools and processes needed to carry out IT functions and address problems when they arise.

C2 ATOM

The C2 ATOM software solution is a web-based IT service management software solution, built around effective and easy-to-use service catalogs. Based on industry best practices, C2 ATOM fits within business processes with automation, dynamic analytics, comprehensive dashboards, scalable knowledge and relevant KPIs.

C2 ATOM: Full Service Management Solution

Automated Requests Centralization: A 6-step Guide

Register Now to Download this FREE Vendor Whitepaper Automated Requests Centralization: A 6-step Guide The concept of a service catalogue, […]

Centralizing Business Services: An ITSM Collaboration eGuide

Register Now to Download this FREE Vendor Whitepaper Centralizing Business Services: An ITSM Collaboration eGuide Whether you operate in an […]

How the IT Service Desk Must Evolve to Meet New Business Demands

There’s no question that technology has changed, and that attitudes toward corporate IT have changed along with it. What hasn’t changed is the need for effective ITSM. Here’s a look at how the IT service desk needs to evolve to meet new demands.