The SMB Group’s latest survey, 2012 Small and Medium Social Business Study, examines how and why small and medium businesses (SMB) are using social media in their businesses today. The study also provides trending analysis based on comparison with SMB Group’s 2011 Small and Medium Social Business Study.
eGain Social is social intelligence software designed to support social customer service, knowledge capturing processes, and works as a single-source social publishing and online reputation management solution. The platform monitors social networks for any customer queries, as well as analyzes those queries for sentiment, and enables users to respond with related content or relevant responses.
Leveraging the vast amount of contact information available through Twitter, blogs, and just websites in general, BuzzStream for Social Media & PR is a contact management tool that’s meant to help you more effectively track and manage outreach opportunities across various social media channels.
Buddy Media ConversationBuddy enables brands to publish and moderate content across the social web, transforming normal posts into dialogue with messaging that moves beyond just text.
Buddy Media BuyBuddy is a SaaS social ad management software that allows you to create, manage, optimize, and monitor targeted ad campaigns through Facebook.
BuddyMedia ConversionBuddy allows you to create and track social activity from click to cart.
Buddy Media is a SaaS social enterprise company that gives brands and agencies the tools for social marketing. ReachBuddy creates and runs social content.
Buddy Media ProfileBuddy helps you create and run customized interactive content on social networks and engage fans with social applications, contests, videos, and photos.
ShopIgniter works towards increasing brand awareness for retail companies with automated campaign management through social networks such as Facebook and Twitter.
ReadyPulse is a “Social Testimonials Marketing” solution that works with online retailers in order to help them grow, curate, and showcase customer testimonials so as to continue building their fans and followers while also driving engagement.