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Read the latest IT Management software articles, news and reviews.
Why and How to Use ITIL to Standardize Processes across the Enterprise
By SunView Software | Nov 28 2012
With the expansion of the ChangeGear platform to include fully customizable modules, SunView Software is helping companies integrate their line of business processes with the ITIL-based framework. The modules have customizable workflow to match existing ... Read More
How Ipswitch Creates a Next Gen Customer Experience
By Andrew Dixon | Nov 13 2012
Customer experience is critical to the success of every business. Here’s a quick overview of how Ipswitch’s Network Management division builds longstanding and meaningful relationships with their customers in a branded online community. Read More
iQuate Monitors Your Network's Inner Workings
By Mark Aspillera | Nov 07 2012
Keeping track of IT assets on a big network is challenging enough; monitoring all your applications and software license compliance to boot seems impossible. iQuate, however, does just that, bringing visibility to virtually everything happening ... Read More
A View From the MSP Trenches: Cloud Opportunities in the Midmarket
By Laurie McCabe | Oct 12 2012
As discussed in my blog, IBM’s Managed Service Provider Initiatives for Midmarket: An Interview with Mike McClurg, IBM views MSPs as an increasingly critical channel for delivering cloud-based technology solutions to midmarket companies. Read More
CFEngine Delivers Automated IT Availability
By James Sullivan | Oct 10 2012
CFEngine is an open source configuration management solution that automates the configuration and long-term maintenance of complex IT systems, from servers to mobile phones and tablets. CFEngine CEO Thomas Ryd recently shared his thoughts on ... Read More
From the Community: Picking the Right Help Desk Software
By James Sullivan | Sep 26 2012
Join us for a detailed look at questions asked by members of the Business-Software.com Community. Today’s question comes from Simeon A., in Redwood City, CA, who says, “I’m looking for a Help Desk solution with ... Read More
Bromium Secures Your Network with Hardware Virtualization
By Mark Aspillera | Jul 30 2012
All networks can be compromised. As the cloud and mobile gain popularity, companies are struggling to keep access and data secure. But Bromium, hot off a $26.5M funding round, has the answer: hardware virtualization. Read More
Powering the Future of IT with Piston Cloud
By Nathan Rowan | Jul 11 2012
Piston Cloud is the liaison between the OpenStack community and enterprises developing their own cloud. CEO Josh McKenty discusses the importance of OpenStack, the future of the cloud, and how Piston helps other companies be ... Read More
Run IT Like a Business With Apptio TBM
By James Sullivan | Jul 03 2012
Apptio's Technology Business Management solution represents a fresh take on managing the cost, quality, and value of IT services. Apptio Director of Product Marketing John Novak joined us to speak about the IT management challenges ... Read More
Take Control of Your Server Infrastructure with Opscode
By Darlene Lin | Jun 19 2012
Opscode enables organizations to take control of their infrastructure by leveraging the power of the Cloud to easily configure, scale, and automate infrastructure and quickly rebuild in any environment. Read More