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Read the latest IT Management software articles, news and reviews.

BYOD – The Greater Challenge

BYOD – The Greater Challenge

By Arthur Nichols | Feb 26 2013

While the security issues surrounding cloud computing have garnered much attention in recent years, many companies have fallen victim to dangers of the Bring Your Own Device (BYOD) trend they adopted more readily. Read More

Improve Your Help Desk after a Conference

Improve Your Help Desk after a Conference

By SunView Software | Feb 15 2013

Conferences are great. It’s a great time to be part of a business that is ready to embrace change and make a difference. Unfortunately, what tends to happen more often than not is the “high” ... Read More

The Implementation of an ITIL-as-a-Service Essentials Solution

The Implementation of an ITIL-as-a-Service Essentials Solution

By SunView Software | Jan 16 2013

The most basic way to get started with ITIL in your IT organization is the ChangeGear “ITIL-as-a-Service” essentials solution. There are five minimum components that we recommend in order to start an ITIL implementation: Incident ... Read More

Confio Brings the Next Level in Database Management Solutions

Confio Brings the Next Level in Database Management Solutions

By Mark Aspillera | Jan 14 2013

IT professionals continue to face considerable challenges. The explosion in big data's popularity means more data centers, which means a lot more data to manage. And despite forecasts of (slightly) increased IT spending 2013, many ... Read More

4 IT Risks That Will Crash Your Network in 2013

4 IT Risks That Will Crash Your Network in 2013

By Mark Aspillera | Jan 10 2013

A recent study by Gartner predicts that IT spending is going to crest $2 trillion this year, a significant increase from 2012's $1.92T figure. There are a lot of reasons for this, but the bottom ... Read More

CIO Survival Guide: 5 Must-Know IT Trends For 2013

CIO Survival Guide: 5 Must-Know IT Trends For 2013

By Mark Aspillera | Jan 03 2013

Contrary to what the title might suggest, the CIO position isn't going anywhere, but the processes it manages are in a state of accelerated change. Keeping up with those changes is a priority for every ... Read More

IT Buzzwords You'll Hear in the Boardroom in 2013

IT Buzzwords You'll Hear in the Boardroom in 2013

By Mark Aspillera | Dec 14 2012

Not all tech buzzwords are fluff, but most of them are. In this article we explore some of the IT management buzzwords that will be flying past your head in the boardroom in 2013. Read More

Why and How to Use ITIL to Standardize Processes across the Enterprise

Why and How to Use ITIL to Standardize Processes across the Enterprise

By SunView Software | Nov 28 2012

With the expansion of the ChangeGear platform to include fully customizable modules, SunView Software is helping companies integrate their line of business processes with the ITIL-based framework. The modules have customizable workflow to match existing ... Read More

How Ipswitch Creates a Next Gen Customer Experience

How Ipswitch Creates a Next Gen Customer Experience

By Andrew Dixon | Nov 13 2012

Customer experience is critical to the success of every business. Here’s a quick overview of how Ipswitch’s Network Management division builds longstanding and meaningful relationships with their customers in a branded online community. Read More

iQuate Monitors Your Network's Inner Workings

iQuate Monitors Your Network's Inner Workings

By Mark Aspillera | Nov 07 2012

Keeping track of IT assets on a big network is challenging enough; monitoring all your applications and software license compliance to boot seems impossible. iQuate, however, does just that, bringing visibility to virtually everything happening ... Read More