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Read the latest Social Intelligence software articles, news and reviews.

Behind the Numbers: Social Share of Voice

Behind the Numbers: Social Share of Voice

By Levelwing | Nov 01 2013

Curious as to how you stack up to your competitors in the social media race? Everyone is. Sure you can see how many people have "liked" your Facebook page or retweeted your tweets, but what ... Read More

How to Enact Operational Change through Social Research

How to Enact Operational Change through Social Research

By Steve Parker, Jr. | Apr 22 2013

We have written about the importance of social research many times, with its opportunities for proactive customer service and online reputation management. However, the most lucrative aspect of social research is its ability to convert ... Read More

Social Listening and Predictive Analysis for Healthcare Marketing

Social Listening and Predictive Analysis for Healthcare Marketing

By Jeff Adelson-Yan | Mar 08 2013

In a society where social media (especially Twitter) is bursting with our every thought and status, it’s no surprise that social media start-up Sickweather was able to leverage social conversation into predicting something like the ... Read More

Being a Social Media Pro Doesn't Matter

Being a Social Media Pro Doesn't Matter

By Dr. Emily R. Coleman | Feb 04 2013

So you’re connecting like a madman on LinkedIn. Your Facebook likes are growing by leaps and bounds. It’s hard to keep up with the number of people following you on Twitter. You’ve got Pinterest and Google+ aced. ... Read More

DataSift Offers Analytic Insight into Your Social Media Presence

DataSift Offers Analytic Insight into Your Social Media Presence

By Mark Aspillera | Sep 23 2012

The rise of social media marketing has organizations wondering how they can get real metrics out of their social media presence to determine the overall effectiveness of social strategies. We talked to DataSift CEO Rob ... Read More

Buddy Media and the Socialization of the Enterprise

Buddy Media and the Socialization of the Enterprise

By Amanda Andonian | Jul 24 2012

If you didn't think that social was king already, then take a look at Buddy Media. They've revolutionized social in the enterprise, and they're not going to stop there. Click here to read more. Read More

Collective Intellect Digs through Social Data So You Don’t Have To

Collective Intellect Digs through Social Data So You Don’t Have To

By Darlene Lin | Jul 19 2012

Collective Intellect provides a complete suite of tools to help businesses monitor, understand, and respond to the conversations their customers are having in social networks. Read More