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Tips and tricks for optimizing your software implementation and adoption processes

ERP Change Management: The Bottom-Up Approach

ERP Change Management: The Bottom-Up Approach

By Steven Phillips | Dec 11 2013

Most industry experts agree that successful ERP projects require a good plan for managing organizational change. An important part of this strategy is an executive steering team that is committed to pushing the project forward.… Read More 

How Not To Break the Momentum Of Your IVR Services

How Not To Break the Momentum Of Your IVR Services

By Alicia Gray | Nov 28 2013

With companies struggling to juggle customer service and acquisition of new customers, Interactive Voice Response has come to the rescue! As a method of self-service, IVR services facilitate cost reduction and offer improved assistance to… Read More 

ERP Education: Losing Our Religion

ERP Education: Losing Our Religion

By Steven Phillips | Nov 25 2013

Many organizations have lost sight of the fact that there is a difference between ERP education and ERP software training. End-user software training is very important, but it can be very different from understanding the… Read More 

Should You Test ERP Software Before Purchasing?

Should You Test ERP Software Before Purchasing?

By Todd James | Nov 11 2013

Testing the ERP software can be a costly and time-consuming process, eating up IT staff time for both customers and vendors that could be devoted to other projects. Many companies want to get their new… Read More 

Tailgating and ECM Implementation: It’s All in the Planning

Tailgating and ECM Implementation: It’s All in the Planning

By Michelle Harbinak-Shapiro | Nov 07 2013

What do football season and ECM implementations have in common? More than you might think. Whether you’re a Fighting Irish fan or not, Notre Dame is also well-known for its superior game-day traditions that appeal… Read More 

CRM Adoption: Why Give A Chance To Customers To Move Off Track?

CRM Adoption: Why Give A Chance To Customers To Move Off Track?

By Alicia Gray | Nov 04 2013

In the present scenario customer service has become the new trend with every organization trying to establish a competitive edge in efficient customer service. Moreover, in all likelihood, it's quite possible that one's organization loss… Read More 

ERP Consultants: The Go-It-Alone Scare Tactic

ERP Consultants: The Go-It-Alone Scare Tactic

By Steven Phillips | Oct 14 2013

Let's face it. ERP is a multi-billion dollar industry dominated by software vendors and consulting firms. This is not going to change anytime soon since software is the necessity of any ERP implementation. But, for… Read More 

How to Successfully Integrate Security into DevOps

How to Successfully Integrate Security into DevOps

By Nimmy Reichenberg | Sep 23 2013

Security has historically been viewed by development and operations teams as a bottleneck because security by nature is about adding checks to the process of making changes and pushing out new features and capabilities. And… Read More 

EAI: An Alternative to ERP

EAI: An Alternative to ERP

By Adam Kinsey | Sep 11 2013

I’m in good company around here when I say that ERP is an extraordinary tool when managing a business. It’s comprehensive, intuitive, and relatively low-maintenance. Any company that is capable of utilizing software development to… Read More 

Workflow Management Software: Build, Buy or Both?

Workflow Management Software: Build, Buy or Both?

By Maricel Rivera | Sep 04 2013

If you're a business owner, imagine making double orders for the same equipment when one is all you need, or losing a deal because of documentation errors. The list can go ad infinitum if you… Read More