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Tips and tricks for optimizing your software implementation and adoption processes
3 Steps to Transform into a Mobile Application Developer
By Miranda Limonczenko | Jul 02 2014
Do you have the skills to be a full-fledged mobile application developer, maintaining your desktop development chops along the way? Maybe not. That's why we're here to help. Read More
Implementing Professional Services Automation: Where to Start?
By Cath Powell | Jul 01 2014
With careful planning and the right support from your vendor, implementing professional services automation software can be simple and beneficial. Follow these tips for a hassle-free implementation. Read More
4 Reasons Why You Should Switch to Cloud-Based Call Center Software
By Lynn Lee | Jun 26 2014
Today's cloud-based call center software can empower agents to provide better customer service, all while offering cost savings and more robust security. Read More
ERP Implementation 101: Vendors Cannot Own Your ERP Project
By Steven Phillips | Jun 23 2014
Yorur business should choose its consultants and vendors carefully; though they can't own your ERP project, they can contribute to its ultimate success (or failure). Read More
Coffee, Contracts and Rebate Management Systems
By Jon Brier | Jun 16 2014
Contract and rebate management systems can help companies process increasingly frequent transactions. Here's what you should know before you buy. Read More
Data Consistency Is Key: Why A Data Management Policy Matters
By Pat Hennel | May 28 2014
Like other operational processes, a data management policy is not static, and must be reviewed and updated on a periodic basis. Consistency is key. Read More
Are You Making the Most of Your CRM System?
By Sally Dickson | Apr 02 2014
After choosing and rolling out a CRM system, many businesses will leave it at that. But are they really making the most of their system? The answer for most businesses is "probably not." The CRM… Read More
Why You as a Small Business Manufacturer Should Embrace Technology
By Steve Leavitt | Mar 20 2014
Last week I had a great opportunity to participate in a video interview with Manufacturing Business Technology. The publication asked me to answer a question that’s on a lot of small manufacturers’ minds: “How can… Read More
CRM Outsourcing: The Pros and Cons
By Alicia Gray | Mar 12 2014
No doubt, managing a business in this age of globalization and global competition isn't a cakewalk. Moreover, continuous increases in expenditures have encouraged companies to opt into investing in managed services, including CRM outsourcing. Read More
Successful BI Projects: Start Small, Think Big
By Pat Hennel | Mar 06 2014
Embarking on a business intelligence (BI) project can be intimidating. For many organizations, it’s new territory – a major step beyond simple reporting. A BI project shares many of the same characteristics as more traditional… Read More