Go Virtual Office Cloud Document Management (also known as goVirtualDOCS) is a cloud-based system integrated with Microsoft Office and Windows Explorer, designed to help businesses organize and track documents and information.
Amdocs Proactive Insight takes data from your business intelligence tools and converts it into understandable information that your service agents can use when interacting with customers.
Amdocs Customer Interaction Manager When it comes to handling a large amount of customer data, the Amdocs Customer Interaction Manager […]
Amdocs E-Billing is an online billing portal where customers can pay, view, and dispute their bills. By letting customers handle their financial matters themselves, this product reduces the burden on call center agents.
Amdocs Marketing Connector helps your service agents maximize each customer interaction by providing them with service recommendations tailored for that customer. This product uses customer data to create customer-specific promotions, and it displays how likely the customer will accept the offer.
Amdocs Smart Agent Desktop is customer management and call center software that provides agents with smart guidance tools that deliver context-sensitive advice during customer assistance calls. The platform is designed with a process-driven user interface to assist agents in navigating the system and provides a unified desktop portal for access to multiple, disparate applications necessary to company workflows.
Amdocs Spares Inventory Manager helps you optimize your inventory by keeping your excess low and making your purchasing decisions smarter. This product analyzes inventory trends, such as part usage and demand, to show which parts you should have in-stock and just how many you need.
Amdocs Support is a case management solution that improves customer service, increases revenue, and optimizes workflows. To handle customer cases, this product uses a ticketing system that speeds up response times and guarantees that no inquiry falls through the cracks.
Tripwire PureCloud is cloud security software designed to identify and address threats without requiring additional hardware or software. The platform ensures all extended networks remain secure and compliant, assesses remote office, partner, and M&A target security, and is equipped with network perimeter scanning capabilities.
Localytics Marketing Platform integrates both app and marketing analytics, enabling the delivery of targeted campaigns, driving engagement and boosting conversions based on in-app app user behavior and engagement.