Accord Telesales Software is call-based sales software that supports sales teams with increased order entry speed and access to real-time stock and price information. The platform is equipped with color codes designed for quick and simplified information interpretation, enables supervisors to effectively control sales departments and teams, and creates daily call schedules that include color coding for any outstanding or overdue calls.
ManageFlitter provides users with a set of easy-to-use tools designed to empower companies to work smarter and faster with Twitter. The platform enables users to can sort followers/following lists by a range of criteria, find new people to follow with the comprehensive search facility, find out when most followers are online and schedule tweets appropriately with the PowerPost feature.
Accord Momentum is a suite of retail software including a lean POS retail system, a cloud-based architecture, and the flexibility to adapt to changing consumer demands and marketing opportunities. The suite is built to support both central store fronts and back offices, head offices and management operations, cash management processes, and data warehouses.
RationalPlan Single Project is project management software designed to handle independent projects that do not involve shared resources or links between tasks from different projects. The platform provides users with project planning, resource management, project tracking and various other project management-related functionalities.
Knack is web content management software that enables users to build custom online databases by creating data structures and data types that support user-specific workflows and practices, connects data by linking related records, and extends data through special options such as formulas and equations. The platform facilitates fast data searches, provides user with flexible search filters, and offers a variety of applications that can be added to the user’s interface including maps, ecommerce functionality, and calendars.
WFMwizard Call Center Workforce Management is a workforce management platform designed to offer a complete workforce management planning cycle for small and medium call centers. The application can forecast inbound call volumes, automatically executing and comparing advanced algorithms as well as use reliable staffing calculations using proprietary Erlang C equations. The software applies Shift Design optimization using the graphical interface and optimization engine. The platform implements algorithms for scheduling for each agent to the best possible shifts as well as reports and charts keep the user informed on systems’ results.
October 30th, 2012 | | Comments Off on j2 Global FuseMail
FuseMail, from j2 Global, offers secure, archived email with 100% uptime. The service is ideal for compliance with discovery requests and businesses who need virus-free, encrypted email that never goes down. The platform offers its own web-based email client, as well as a hosted Microsoft Exchange service.
October 30th, 2012 | | Comments Off on j2 Global eVoice
eVoice is an automated phone answering and routing system (virtual phone system). The platform will answer calls with a professional recording, and then redirect those calls to the appropriate telephone number whether that be a cell phone, an office phone, or voicemail.
October 30th, 2012 | | Comments Off on j2 Global Onebox
Onebox is an all-in-one virtual Private Branch Exchange (PBX). The service offers a virtual receptionist, employee and department directory, and call routing. A unified inbox is provided to store voicemail, emails, and faxes.
October 30th, 2012 | | Comments Off on j2 Global eFax
eFax by j2 Global sends and receives faxes without the use of a dedicated fax machine. Because faxing using eFax is an entirely digital process, subscribers can save on paper, ink, and of course the fax machine itself.