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CALL CENTER

– Aastra Technologies Solidus eCare Lite Review

Product Snapshot

Technology

Software-as-a-Service.

Customer Focus

Health care, tourism & hospitality, local authorities, transportation, real estate.

Select Customers

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About Solidus eCare Lite

- Aastra Technologies Solidus eCare LiteSolidus eCare Lite is a solution for enabling smaller contact centers (up to 50 agents) to have the same great features that larger centers enjoy. Larger organizations should look at more extensive Solidus eCare as an alternative to this software.

About Aastra Technologies
Founded in 1983 and headquartered in Concord, Ontario, Canada, Aastra Technologies manufactures products and systems for accessing communication networks including the Internet. Among the products made by Aastra Technologies are: residential and business telephone terminals, screen telephones and Enterprise Private branch exchanges (PBX), as well as network access terminals and high quality digital video encoders, decoders and gateways.

Aastra Technologies Solidus eCare Lite Key Features

  • Report Manager for reports.
  • Information Manager for real-time data.
  • Configuration Manager for user administration.

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