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CALL CENTER

– Aastra Technologies Solidus eCare Review

Product Snapshot

Technology

Software-as-a-Service.

Customer Focus

Health care, tourism & hospitality, local authorities, transportation, real estate.

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About Solidus eCare

- Aastra Technologies Solidus eCareSolidus eCare is a feature-rich, contact center solution that touts itself as a fully integrated end-to-end solution for enterprise communication. Smaller organizations should look at Solidus eCare Lite as a more affordable version of this software.

About Aastra Technologies
Founded in 1983 and headquartered in Concord, Ontario, Canada, Aastra Technologies manufactures products and systems for accessing communication networks including the Internet. Among the products made by Aastra Technologies are: residential and business telephone terminals, screen telephones and Enterprise Private branch exchanges (PBX), as well as network access terminals and high quality digital video encoders, decoders and gateways.

Aastra Technologies Solidus eCare Key Features

  • All-in-One Contact Center.
  • Integrated Mobility.
  • Business Process Efficiency.
  • Open for Easy Integration.
  • Business Control through Analytics and Reporting.

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