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Product is available as an on-premise solution.
Vendor works with midsize, large and multi-national enterprises.
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Emergency 911 is a call center software solution that can handle emergency calls. Whenever a 911 call comes in, the program pinpoints the caller’s location, records the call inside a database and forwards the caller to the appropriate authorities. From there, users can dispatch the necessary staff and send out updates as needed.
For records maintenance, the system can pull up each individual call and play it back. Users can control how calls are distributed, and the product generates reports on overall worker performance. Lastly, the platform can process calls sent through the Internet.
Jinisys Software Inc was founded in 2008 and is headquartered in the Philippines.