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– LeadDesk Machine Review
Product Snapshot
Technology
LeadDesk Machine is available both on-premise and as a SaaS solution.
Customer Focus
This software works with businesses of all sizes.
About LeadDesk Machine
LeadDesk Machine is an all-in-one solution that helps businesses make and track calls, set up automated follow-up communication, set appointments, and manage call center operations. The web-based software is offered as SaaS, but an on-premise option is also available. The software is easy to implement and is flexible, containing options for calls via landlines, VoIP, or GSM depending on business need. LeadDesk Machine also offers sophisticated real-time data mining and analytics, allowing managers to view progress and performance and plan for future campaigns.
About LeadDesk
LeadDesk was founded in 2009 and is based in Helsinki, Finland, with sales coverage across EMEA, the Americas, and Asia. The company seeks to make scalable, flexible, and inexpensive telemarketing and sales software solutions that help companies of all sizes increase sales and customer satisfaction.
LeadDesk Machine Key Features
- B2B/B2C Sales
- Telemarketing
- Appointment Setting
- Sales Organizer
- Dialer
- Lead Intelligence
- Call Center
- Simple Interface
- Calling Method Options
- Automatic Callback
- List Management
- Call Tracking
- Notes
- Automatic Emailing and SMS
- Call Recording
- Link to Data Management Software
- Real-Time Records
- Agent Profiles
- Data Mining
- Reporting
- CRM
- Integrates with Existing CRM
- Landline, VoIP, or GSM Options
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