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Product is available as a SaaS solution.
Vendor works with businesses of all sizes.
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LiveOps Voice is a multi-channel agent desktop and phone application built on the LiveOps platform. It gives call center agents a web-based panel for making and routing inbound and outbound calls.
The software easily integrates with other desktop managers and CRM platforms, making it flexible and interactive. The LiveOps platform (including all the apps that run on it) has the ability to rapidly scale as call volumes overflow or decline, allowing both the technology and the capacity of agents to handle cases to increase or decrease as the need fluctuates.
LiveOps was founded in 2000 and is headquartered in Redwood City, California.