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The Best-Value Community Forum Platform

The Best-Value Community Forum Platform

By Kiri Picone | Dec 12 2013

Today’s forum platforms offer numerous features that help you focus on what matters most---your customers---and we’re here to make sure you find a comprehensive platform that doesn’t break the bank. Keeping in mind functionality and ... Read More

Dreamforce 2013: 10 Company Names You Won't Forget

Dreamforce 2013: 10 Company Names You Won't Forget

By Kristin Crosier | Nov 19 2013

As the Business-Software.com team began prepping for Dreamforce 2013, we were surprised to discover the number of exhibitors with unusual company names. From amusing and confusing to unique and just plain weird -- you name ... Read More

5 Steps to Create a Vibrant Community

5 Steps to Create a Vibrant Community

By Karen Lau | Aug 08 2013

Every company wants an online community that's both unique and vibrant. While choosing the best community forum software for your community is a start, there are lots of other tips and tricks you can use ... Read More

5 Essential Community Forum Platform Features

5 Essential Community Forum Platform Features

By Michael Tauscher | May 23 2013

In the SaaS era, leaders in forum development have emerged wielding tools that turn plaintext discussion into marketable, reusable content. Organizing a community’s contributions into a content matrix is only the beginning, since developers continually ... Read More

4 Best Practices for Building Online Communities

4 Best Practices for Building Online Communities

By N. Rowan | Mar 07 2013

Even CMS provider DotNetNuke admits that “technology is a key enabler of online communities, and yet it cannot alone ensure a successful community.” Online communities can have a high failure rate if they don’t engage ... Read More

Behind the Software Q&A with BigDoor VP of Sales

Behind the Software Q&A with BigDoor VP of Sales

By Ashley Dotterweich | Feb 25 2013

Seattle-based BigDoor may be one of the leaders in the gamification field, but they want to make it clear that they're not just another gamification vendor. Rather, they focus on building loyalty and engagement in ... Read More

Increase Brand Loyalty Through Gamification

Increase Brand Loyalty Through Gamification

By Aaron Kesteloot | Dec 26 2012

Videogames are one of the biggest entertainment industries in the world, and their influence can be felt even in the business world. eFood-ERP's Aaron Kesteloot explains how some companies are using gaming logic (gamification solutions) ... Read More

How Get Satisfaction Transforms Customer Engagement

How Get Satisfaction Transforms Customer Engagement

By N. Rowan | Nov 21 2012

Get Satisfaction powers customer engagement through online communities, connecting prospects with customers to create an open two-way dialogue and drive sales. This new generation of social forums allows companies to market directly to their audience ... Read More

4 Gamification Solutions to

4 Gamification Solutions to "Level-Up" Engagement

By Ashley Dotterweich | Nov 02 2012

Gamification isn’t a new idea – from puzzles on the backs of cereal boxes to airline loyalty programs, savvy marketing gurus have been figuring out ways to make ads interactive since the 1930s. But a ... Read More

Gigya Delivers Social Infrastructure and Gamification

Gigya Delivers Social Infrastructure and Gamification

By Amanda Andonian | Oct 29 2012

Everyone is talking about social media right now, but that doesn't necessarily mean that every company knows how to integrate the benefits of social into their brand and website. To help businesses make this shift, ... Read More