Read the latest CRM software articles, news and reviews.
By Shaun H. | May 11 2016
In order for any business to function efficiently, a good Customer Relationship Management (CRM) system is key. When dealing with sales teams and clients, it is essential to find a user-friendly platform that works well ... Read More
By Kristin Crosier | Sep 23 2015
Any small business searching for software to manage their contacts, lead cycle and other key sales tasks will undoubtedly come across the names of leading vendors almost as soon as the hunt begins. And while ... Read More
By Kristin Crosier | Sep 14 2015
Though Salesforce first stole the spotlight with its cloud-based CRM platform, a slew of recent and upcoming changes to the Salesforce product lineup promise to shake up the software world. Let’s take a look at ... Read More
By Gino Franco | Aug 18 2015
In real estate, good relationships and a strong client base are everything -- making it imperative that your agency's CRM software effectively track every step along the way. Whether you choose to modify a standard ... Read More
By Kristin Crosier | Aug 05 2015
Two CRM vendors that excel at enterprise-scale tools for large sales teams and departments are Salesforce and SAP. But in a head-to-head battle, who will come out on top? Let’s take a look at ... Read More
By Jenna Ebert | Jul 07 2015
Desktop CRM software helps maintain a smooth relationship between a business and its customers, but without mobile accessibility, it limits customer interactions to the desktop and restricts employee usage. With this dilemma in mind, let’s ... Read More
By Kristin Crosier | Jun 10 2015
What specific functions should larger businesses and corporate departments consider when evaluating the CRM marketplace? Let’s take a look at the 7 features of enterprise CRM that will prove most valuable to companies juggling a ... Read More
By Kristin Crosier | Apr 15 2015
Large companies have unique challenges, and they need more robust solutions to handle operations. CRM software is one such area where enterprises can better excel with systems designed for their more expansive needs. Review our ... Read More
By Robert Cecchi | Mar 11 2015
The time has come to make a decision: sales force automation (SFA) or customer relationship management (CRM). See how the two match up in this head-to-head of SFA vs CRM. Read More
By Boris D. | Jan 28 2015
Social CRM enables companies to better listen and engage with customers through popular social channels. The truth is that a social CRM tool can be really useful for your promotional efforts -- if you know ... Read More