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Read the latest CRM software articles, news and reviews.
ROI Calculator: How Much Can AI CRM Save Your Business?
By Nathan Rowan | Aug 08 2025
Artificial intelligence-enhanced CRM systems deliver measurable business value through customer engagement optimization, operational efficiency, and competitive advantages across Marketing, Sales, and Service departments. This comprehensive ROI analysis provides frameworks and calculators to quantify the financial ... Read More
AI CRM vs Traditional CRM: The Complete 2025 Comparison Guide
By Nathan Rowan | Aug 08 2025
The customer relationship management landscape has undergone a revolutionary transformation with the integration of artificial intelligence across Marketing, Sales, and Service departments. As businesses evaluate their CRM options in 2025, understanding the fundamental differences between ... Read More
Best Practices of Sales Pipeline Management With Your CRM
By Brendan Harding | Oct 10 2018
The very nature of a properly functioning pipeline is that its contents should always flow smoothly. The same goes for a sales pipeline. Modern and intuitive CRM software is the tool that keeps your sales ... Read More
How to Manage Your Work Efficiently Using Software Integrating 'Google Products'
By Peter D. | Oct 03 2018
Managing your business effectively is important. Luckily, it’s something Google goes out of its way to help you do. A lot of software companies have taken notice of this too. Team collaboration is one of ... Read More
How Can Customizable CRM Help Various Industries?
By Siddhata K. | Aug 15 2018
A business without a custom CRM is like a kid trying to wear his father's shoes, which never seem to fit him. Often the sales team spends more time updating CRM because it isn't flexible, ... Read More
CRM Lead Management Process - Best Practice
By Brendan Harding | Aug 01 2018
Were you ever ignored in a shop? The sales assistants too busy chatting or checking their phones to pay you any attention? If so, chances are you didn’t stay too long. Wouldn’t it be great ... Read More
Essential Software for Startups
By Avery P. | Dec 27 2017
Starting a business can feel like it has a million moving parts to keep track of. The truth is, starting a business has about a billion moving parts to keep track of. Between financial and ... Read More
Guarding Against Exuberance: Why Deal Scoring Helps Sales
By Anindya Chatterjee | Nov 29 2017
All salesmen are optimistic -- it's in their nature, which is why they are in sales. They honestly believe, till the last hour, that their deal will close. Even when the evidence piles up against ... Read More
Not Just Sales – CRM Software Can Do a Lot More
By Sireesha Allaparthi | Oct 16 2017
The meaning of CRM and CRM software has been so diluted that now, when people hear about it, they will think of sales software. However, CRM software helps organizations with more than just sales – ... Read More
The Pros and Cons of 4 Top CRM Services
By Robert M. | Sep 18 2017
Customer service is one of the most influential brand differentiators. It has the power to retain purchasers or to chase them away. This is the reason why companies invest in customer relationship management (CRM) and ... Read More