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Read the latest Social CRM software articles, news and reviews.
Is Nimble CRM Leading the Enterprise 2.0 Revolution?
By Amanda Andonian | May 16 2012
Now with companies, enterprises, and small businesses all over the world trying to figure out the best way to harness social media, products like Nimble CRM are most definitely going to lead the Enterprise 2.0 ... Read More
Social CRM Goes Mainstream
By Darlene Lin | Apr 19 2012
Nearly everyone wants to take part in the social revolution that's transforming business, therefore many vendors are now producing social CRM solutions. As a result, social CRM has moved to the mainstream of the enterprise ... Read More
Get Satisfaction CRM Provider Receives Immense Funding from InterWest Partners
By George Middleton | Aug 03 2011
Get Satisfaction, a social CRM provider, declared InterWest Partners as their latest source of investment funding of a Series B $10-million. The social media route was an innovative move in 2008, but is now heavily ... Read More
Social CRM Provider Helpstream Goes Mainstream And Adds Marketing Automation
By Morgan Ericcson | Nov 12 2009
In the spirit of CRM systems acting as unified platforms for sales, marketing, customer service and now social media, Helpstream announced last week that they are adding marketing automation integrability to their social CRM offering. ... Read More
Oracle and Siebel Get Analytical Social CRM
By Morgan Ericcson | Oct 14 2009
Last week, InsideView announced enhancements to its integration of SalesView with both Oracle CRM and Siebel CRM applications. InsideView is a proponent of social media and self-proclaimed leaders of the “Sales 2.0” push, and these ... Read More